Job Description

Opportunity

As an Internal Communications Specialist, you don’t just write communications. You build how ILIAS communicates internally. ILIAS is growing rapidly. With over 20+ nationalities, teams are spread across locations and time zones. Change is part of working life. Communication can’t be ad hoc anymore. We need someone who sets the standard. Someone who works with stakeholders across the business to raise the level of internal communication from the ground up. This is not a coordination role. We’re looking for someone who has built or significantly improved internal communication in a growing, international organization. If that sounds like you – read on.

This role is part of the Marketing and Communications team. You’ll work closely with Marketing, the Change Facilitator, HR, Cluster Leads, and the Management Team. You’ll be visible, hands-on, and embedded in how the company operates.

Location: Diegem, Belgium or Almere, The Netherlands
Travel: Regular between both offices, with occasional travel to overseas offices.

Your Mission

What you’ll do

• Strategy & PlanningDevelop and lead an internal communications strategy that brings structure and consistency across the organization. Work closely with internal stakeholders, define key messages, channels, and communication rhythms aligned with business priorities and growth.
• Employee Engagement & CultureDrive initiatives that strengthen engagement and connection across locations. Ensure communication supports a cohesive culture, with tailored approaches that work across teams, regions, and time zones. Lead communication around Diversity, Equity, Inclusion, and Belonging (DEIB), employee-focused initiatives, and work with the Events Manager for internal event messaging
• Content Creation & DeliveryCreate compelling, employee-focused content for internal channels such as email updates, newsletters, intranet, videos, presentations, podcasts, and town halls. Liaise with the Experience Center Manager to devise internal content for the Experience Center. Ensure content is consistent in tone, aligned with priorities, and easy to understand.
• Channel ManagementOwn and continually improve internal communication platforms (intranet/SharePoint, digital signage, internal email tools, Viva Engage)Set standards for how channels are used and ensure they support clear, relevant, and consistent communication.
• Manager EnablementEquip managers with practical tools,templates, and guidance to communicate effectively with their teams. Drive a consistent approach to how information is cascaded across the organization.
• Change & Crisis CommunicationPartner with the Change Facilitator, HR, and Leadership team to support change initiatives. Create clear, timely and empathetic communication. Ensure it supports understanding and adoption across the business
• Measurement & ReportingMonitor engagement and effectiveness of internal communication. Use insights and analytics to refine approaches, improve reach, and strengthen impact over time.
• Employer Branding (Internal Lens)Reinforce company identity and values through internal communication. Support a strong sense of alignment, pride, and ownership across the organization.

Who we’re looking for

You’ve worked in an international, distributed organization. You understand the complexity. You’ve seen where it breaks. You’ve built structure where little existed, and you’ve improved how people communicate at scale.

• Minimum5+ years in internal or corporate communications, with clear experience driving improvements in how organizations communicate.
• Experience working across multiple locations and time zones
• Proven project management and organizational skills
• Strong writing and spoken skills in English. Clear, direct, minimal jargon.
• Comfortable engaging with senior stakeholders
• Able to push back and guide when needed
• Structured in your approach. Hands-on delivery.
• Proficient with SharePoint, Viva Engage, and analytics

Nice to have:

• Knowledge of best practices for internal communications and employee engagement.
• Experience supporting change and transformation programs
• Mindset: Creative, proactive, empathetic, and solution-oriented.
• Additional spoken and written language skills

Education: BA/BS in Communications, Organizational Development, HR, or related field.

Build Your Future with ILIAS

If you have proven experience and can see yourself in this job description, apply today!

In case of any further questions about this role, you can contact youness.kaissi@ilias-solutions.com