Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Zayo is expanding ourCommunicationteam and seeking an Internal Communication Program Managerto support the development and execution of strategic communication programs that strengthen employee engagement, enhance organizational understanding, and reinforce company culture.
Our Internal Communication Program Managerrole is ideal for a communication professional who combines exceptional writing and storytelling abilities with strong business acumen, stakeholder partnership skills, and a passion for creating engaging employee experiences. The successful candidate will bring experience developing strategic communication plans, managing internal communication channels, creating compelling digital content, andleveragingmodern communication tools and technologies to drive employee understanding and engagement.
This role reports to the HeadofOrganizational Communication & Engagement and works closely with our Corporate Communication Sr. Manager and Sr. Internal Communication Program Manager.
Location
This position may be performed remotely from anywhere within the United States. Because our headquarters is based in Denver, CO, candidates must be available to work primarily within Mountain Time Zone business hours(e.g.8a -5pMT)
Employeeslocated within 30 miles of our Denver headquarters (1401 Wynkoop Street) are expected to work in a hybrid capacity, with a minimum of two days per week in the office.
Core Responsibilities
Internal Communication & Content Strategy
Develop, write, and edit clear, compelling content for internal communication channels, including SharePoint/intranetand enterprise-wide campaigns.
Translate complex business, operational, or technical information into clear, engaging, employee-friendly communication.
Apply communication best practices, including audience segmentation, message mapping, channel planning, and storytelling techniques to maximize communication effectiveness.
Stakeholder Partnership & Employee Engagement
Build trusted partnerships with HR Business Partners, business leaders, and cross-functional teams to support organizational communication, employee engagement initiatives, events, and culture-building efforts.
SharePoint & Intranet Management
Manage, update, andoptimizecontent within SharePoint to deliver a consistent, engaging, and user-friendly employee experience.
Own andmaintainthe intranet editorial calendar, ensuringtimelyand coordinated publication of content.
Continuouslyidentifyopportunities to improve content organization, accessibility, and employee engagement across internal communication platformssuch as our intranet site (zHub)
Creative & Multimedia Content Development
Create visuallycompellingcommunication materials across multiple formats, including presentations, infographics, videos, and digital assets, usingstrong designprinciples to enhance clarity and engagement.
Drive video production efforts, including editing and post-production activities, to support organizational communication objectives.
Continuously elevate communication quality through innovative content formats, modern design approaches, and evolving communication trends.
Communication Analytics & Measurement
Measure communication effectiveness through engagement metrics, analytics, and employee feedback.
Monitor communication performance and recommend improvements to enhance employee understanding, engagement, and overall communication impact.
Leverage insights and data to continuouslyoptimizecommunication strategies and content delivery.
AI & Emerging Technology
Maintain a strong understanding of emerging AI trends and applications, particularly as they relate to communication, content creation, and employee experience.
Leverage AI tools to enhance efficiency, insight generation, and content development whereappropriate
Avoid over-reliance on AI by balancing technology with originality, critical thinking, and a strong creative perspective.
Qualifications:
Bachelor’s degree in communication,PublicRelationsorrelated fieldMinimum of five (5) years of internal communication, corporate communication, public relations, agency, or related experience.
Exceptional writing, editing, and storytelling skills with the ability to communicate effectively across multiple audiences and formats. A writing assessment will berequiredduring the interview process.
Demonstratedexpertisein communicationmethodology, such as strategic messaging frameworks,changecommunication, audience segmentation, narrative development,andstrategiccommunication planning.
Experience supporting employee communication and a strong understanding of how messaging influences employee engagement and experience.
Experience managing and publishing content within SharePoint or similar intranet platforms.
Experience creating digital communication assets, presentations, infographics, video content, and other visual communication materials.
Ability to simplify and communicate complex business or technical information in a clear and engaging manner.
Strong organizational skills, attention to detail, and ability to manage multiple projects and deadlines simultaneously.
Demonstrated ability to build relationships, collaborate across functions, and influence stakeholders at all levels of the organization.
Estimated base salary range:$68,100 - $104,700 USD annually
#LI-AW1
#Hybrid
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
For over 15 years, Zayo has been the driving force behind the world's most dynamic and forward-thinking enterprises, helping them pave the way to what's next. With a network that stretches over 16.8 million fiber miles and spans an impressive 141,000 route miles, Zayo is not just in the business of connectivity – we're in the business of limitless potential.
Imagine a world where possibilities are boundless, where businesses can seamlessly bridge the gap between where they are and where they want to be. That's the world we're creating, one fiber mile at a time. Zayo's tailored connectivity and cutting-edge edge solutions are the heartbeat of carriers, cloud pioneers, data centers, educational institutions, and enterprises alike.
From the very core to the cloud to the edge, Zayo is there, powering exceptional experiences that redefine what's achievable.
So, are you ready to unlock the true power of connection? Embark on this journey with us and discover how Zayo doesn't just connect dots – we connect destinies. For more information, visit zayo.com.
