Job Description

Internal Communications Officer
Corporate Support & Development
Fixed Term Contract - 12 Months
Maternity Cover
Grade E - £33,603 - £39,276
Full Time
Rose Hill Headquarters

About the Role

Reporting to the Internal Communications Manager, you will plan, deliver and evaluate internal communications activity across a range of channels. You'll create compelling content, provide expert communications advice, and help ensure messages are communicated clearly, consistently and effectively across the workforce.

Key responsibilities include:

• Developing and delivering internal communications campaigns and initiatives.
• Creating engaging content for digital, print and face-to-face communication channels.
• Supporting the ongoing development of intranet and internal communication platforms.
• Gathering and analysing staff feedback, insight and engagement data to drive continuous improvement.
• Producing written, visual and video content to support organisational messaging.
• Advising stakeholders and senior leaders on effective communication approaches.
• Maintaining brand consistency and corporate identity standards.
• Building positive relationships with internal and external partners to share best practice and enhance communication effectiveness.

What We're Looking For

We are looking for a motivated communications professional with:

• Experience developing and delivering internal communications within a large organisation.
• Experience using data, insight and evaluation to improve communications activity and channels.
• Strong content creation skills across digital, print and face-to-face communications.
• Excellent writing, editing, presentation and verbal communication skills.
• The ability to simplify complex information into clear, engaging and accessible messaging.
• Strong stakeholder management skills with the confidence to work with colleagues at all levels, including senior leaders.
• Creative thinking and an eye for design, branding and visual communication.
• Experience working collaboratively across teams to deliver integrated communications.
• Excellent organisational skills with the ability to manage multiple priorities and meet tight deadlines.
• Strong analytical, project management and problem-solving abilities.
• Good working knowledge of Microsoft 365, SharePoint and other relevant digital communication platforms.

Application Guidance

• To be eligible, you must be able to evidence all minimum skills and qualifications at the point of application. We cannot accept predicted grades; certificates must be provided.
• Please ensure you have approval to apply by your Ch Supt/Head of department before submitting your application
• Please refer to the attached JDQ and CVF when completing your 1,000‑word supporting evidence.

Please click here for the full JDQ

Please click here for the CVF

A Note on Using Artificial Intelligence

AI tools may support idea‑generation, structure, or proofreading, but your application must reflect your own experience, skills, and voice. Do not copy and paste AI‑generated content.

Our Commitment to Diversity, Equality & Inclusion

We are committed to building a workforce that reflects the communities we serve. We particularly welcome applications from women and Black and ethnic minority candidates.

Our Outreach Team provides guidance and support for candidates from under‑represented groups. If you require reasonable adjustments, please let us know so we can support you.

To learn more about available support, contact: Outreach@merseyside.police.uk