Job Description

🌟 We’re Hiring!

Internal Communications Apprentice

Manchester-based with regular onsite presence (3–4 days per week)

Full Time, Permanent

£20,000 per annum

Apprenticeship Duration: Typically 12 months
Training: Minimum of 20% off-the-job learning, including study days, workshops and online learning

We’re looking for a motivated and enthusiastic Internal Communications Apprentice to join our Group Communications and Responsible Business team.

As our Internal Communications Apprentice, you’ll play a key role in shaping how colleagues experience internal communications every day from the platforms they use, to how messages are delivered from leaders, to how engaging and accessible our channels feel.

You’ll work closely with senior leaders, take ownership of supporting our internal communication channels, explore new and innovative ways to reach colleagues, and help turn ideas into impactful communications that bring people together behind our Group strategy. Your work will make a meaningful difference to over 2,000 colleagues across the business.

💡 About the Role

In this role, you will:

• Support and manage our internal communication channels, including SharePoint, Viva Engage, video and digital screens

• Ensure content is published accurately, on time and through the most appropriate channels

• Keep communication channels organised, user-friendly and visually consistent

• Support the delivery of internal messages, campaigns and leadership communications

• Design banners, posters and graphics using Canva (full training and support provided)

• Contribute creative visuals that help bring campaigns and key messages to life

• Create content to promote AI initiatives across the organisation

• Measure the effectiveness of communication campaigns using data and through strong relationships with colleagues across the Group

🎯 What You’ll Bring

You don’t need to know everything already. This role could be a great fit if you:

• Can write clear, engaging content tailored to different audiences

• Are comfortable working across a range of communication channels and formats

• Have an interest in (or experience using) digital tools such as SharePoint, Viva Engage and Canva

• Are organised and able to manage tasks, priorities and deadlines effectively

• Enjoy working collaboratively with colleagues and stakeholders across the business

• Are curious about using data and feedback to continuously improve communication effectiveness

🌍 Why Join Us?

• Your work will help deliver communications that inform, engage and connect colleagues across the organisation

• You will gain hands-on experience while building a recognised qualification

• You will be part of a supportive team with strong links across the Group’s Marketing and People & Culture teams, including other apprentices

• You will have clear opportunities to grow your skills and develop your communications career

• You will benefit from in-person support, including regular time onsite with your manager

✨ Your Benefits

• Fully funded Content Creator Level 3 apprenticeship

• Wellbeing support including an Employee Assistance Programme, digital wellbeing app and workshops

• Pension scheme and life assurance

• Ongoing learning and development opportunities

• Recognition awards and increased holiday allowance over time

• Discounts on shopping, lifestyle and entertainment

🧩 Inclusion & Accessibility

We are committed to creating a truly inclusive and diverse workplace where everyone feels valued, respected, and able to thrive. As an age-friendly and disability-confident employer, we welcome applications from people of all backgrounds, communities and ages, recognising the unique skills, experience and perspectives individuals bring at every stage of their career. Guided by our core value of Putting People First, we are committed to fostering an inclusive culture and will consider flexible working options and reasonable adjustments wherever possible to suit individual needs.

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