Job Description

About the role
We’re looking for an Internal Communications Advisor who is curious, creative and passionate about shaping great employee experiences through clear and meaningful communication.

In this role, you’ll help build an inclusive workplace where people feel connected, informed and proud of the work they do. You’ll develop and deliver internal communication plans that bring our values to life, support staff voice, and promote organisational priorities.

If you’re a collaborative communicator who builds trusted relationships, thinks creatively, and delivers high-quality work at pace, this is a great opportunity to make a meaningful impact while growing your skills as part of a team that genuinely values your ideas, development and contribution.

This is a full-time permanent role based at the Knox Civic Centre. We support flexible working arrangements while ensuring operational needs of the role are met.

This is a Band 6 classified role. Remuneration will be $98,353.35 to $107,416.64 (depending on experience) plus superannuation in accordance with the Superannuation Guarantee.

What you will bring to this role
The key selection criteria for this role are:

• Be curious about the world around you and the people in it, with a demonstrated ability to assess context, think creatively and find new ways of reaching audiences.
• Experience developing and implementing communications plans to achieve defined outcomes, with previous experience in internal communications preferred.
• Be highly organised with a proven ability to manage a high volume of work, coordinating multiple tasks while effectively prioritising their pipeline to deliver high-quality communications within short timeframes and quick turnover.
• Strong stakeholder engagement skills, with the ability to build trusted relationships, influence outcomes, and provide professional communications advice.
• A skilled writer with demonstrated ability to develop content for a wide range of mediums and tailoring communications to different audiences.
• Demonstrated ability to work collaboratively within a team environment, contributing to a positive team culture and maintaining an awareness of broader organisational priorities and community outcomes.
• Degree or Tertiary qualification in communications or related field combined with relevant experience.

How to apply

Please submit your application, including your resume and cover letter online via the ‘Apply’ button by 5pm on the 12 April 2026.

All applications must be made via the online portal. No applications direct to the hiring manager will be considered.

For further information on this role please contact Melissa Bell, Senior Communications Advisor, at melissa.bell@knox.vic.gov.au or on 9298 8233.

A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.  

Please note: Candidates will be shortlisted as applications are received and this role may close earlier than the anticipated closing date.

Why work at Knox

Discover your future at Knox City Council, where you will deliver meaningful impact, find great opportunities and work with committed people to shape our community. As an employee of Knox, you can enjoy:

• Accrued or rostered days off available for full-time roles, depending on operational requirements

• Broad range of leave options including up to 16 weeks primary and up to 4 weeks secondary parental leave

• Salary sacrifice option for Council-owned childcare fees

• Opportunities to take on temporary roles or work in different teams to build skills and support career growth

• Support towards further study

• 50% off Knox Leisureworks memberships

• Employee Assistance Program (EAP) for support in managing personal and work-related challenges.

To find out more about the benefits of working at Knox City Council, visit knox.vic.gov.au/why-work-knox

Inherent requirements

To view the inherent requirements for this position please see attachment below. 

• Office Based role(s) - Inherent Requirements Table .DOCX

Our commitments

Knox City Council is an Equal Opportunity Employer that is committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application.

Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse.

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation.

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