We are seeking an ambitious Internal Account Manager to join our team and drive growth across our automotive floorplan business while serving as a trusted partner to our dealership network.
Operating as a desk-based sales and account specialist, you will leverage strong interpersonal skills and a proven sales aptitude to prospect, onboard, and establish relationships with new auto dealerships. In addition to expansion efforts, you will work hand-in-hand with our floorplan operations team to educate partners, manage credit utilization, and support day-to-day dealership account needs. Your proactive outreach and operational coordination will directly expand our dealer network and strengthen brand awareness in the commercial auto finance space.
Audit Reconciliation & Asset Tracking: Review and reconcile third-party floorplan inventory audit reports.
Collections & Portfolio Management: Monitor daily account standings to ensure dealership payments are submitted on time. Serve as the primary point of contact for dealer partners, ensuring a high level of customer satisfaction with our floorplan services.
Risk Management & Decision-Making: Assess situational risks across the portfolio and make grounded operational decisions to minimize financial risk.
Experience: 1–3+ years in account management, customer service, collections, or operations (experience in automotive finance, floorplanning, or dealership operations is a major plus). Comfortable navigating CRM platforms and portfolio management tools.
Communication Skills: Professional, clear, and assertive phone and written communication; comfortable conducting firm collection calls while maintaining positive client relationships.
Multitasking Ability: Exceptional organization and time-management skills with the ability to manage multiple priorities simultaneously in a dynamic setting.
Problem-Solving & Risk Assessment: Strong critical thinking skills with a proven track record of making sound, risk-conscious decisions.
Language Skills: Multilingual candidates are a plus, particularly fluency in Portuguese and/or Spanish.
Lendbuzz is an AI-based auto finance platform that helps consumers obtain fair access to credit when purchasing a car. Powered by alternative data and machine-learning algorithms, Lendbuzz can assess the creditworthiness of consumers whose credit scores range from good to non-existent—a group totalling some 100 million people—yet despite their massive numbers are underserved by traditional loan processes. Lendbuzz supports the success of their dealership partners through consumer loans that help those dealers reach a more diversified client base, together with competitive floorplanning options that help them grow their businesses. Lendbuzz is headquartered in Boston, Massachusetts and was founded in 2015.
All loans are made by Lendbuzz Funding, LLC.
NMLS ID #1636296
