Navy Federal Credit Union

Intern - Year Round (Desktop Risk & Vulnerability Remediation)

Navy Federal Credit Union  •  Vienna, VA (Onsite)  •  4 days ago
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Job Description

Perform risk and vulnerability remediation & mitigation on end-user computing devices.  Plan, install, and/or support ETS equipment to include (but not limited to) workstations, printers, servers, routers, switches, electrical systems and equipment, and other circuit specific devices associated with local and wide area networks and emergency power systems. Perform complex/unusual tasks with broad latitude and scope. This is a year-round, Full or Part -Time, flexible internship based on school schedule.

***A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the “Intern Proof of Enrollment” section of the application.

    • Serve as the initial contact for vulnerability related issues and answering questions regarding software/hardware vulnerabilities in the End User Computing environment

    • Maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals in benefit of vulnerability remediation

    • Imaging of desktop and laptop computers – knowledge of System Center Configuration Manager (SCCM) & Microsoft Endpoint Configuration Manager (MECM)

    • Conduct remote and in-person vulnerability remediation/ troubleshooting

    • Update desktop applications to meet compliance requirements and user needs

    • Perform monthly patch remediation on non-compliant workstations

    • Clearly and thoroughly document vulnerability remediation efforts within NFCU’s IT Service Management tool (ServiceNow) and track any escalations

    • Resolve vulnerability tickets

      • Troubleshoot non-patch related vulnerabilities on workstations (persistent and non-persistent)

      • Patch workstations/ Perform patch remediation (update all workstations to the current compliant patch version)

      • Update Issue Tickets with action plans/ remediation plans

    • Interface with vendors to facilitate vulnerability remediation efforts

    • Continually evaluate opportunities to improve efficiency and effectiveness

    • Troubleshoot hardware and software on vulnerability related issues

    • Ensure compliance with Navy Federal Credit Union information security standards and best practices

    • Performs other related duties as assigned

    • Able to complete assignments within target deadlines

  • Basic understanding of AI Prompts/ LLM
  • Novice understanding of navigating through various operating systems, file pathways, and registries (Windows OS, MacOS, Linux, etc).
  • Qualified degree program in Business Administration, Information Technology, Cyber Security or related field
  • Possesses verbal and written communication skills
  • Ability to document and apply policies, standards and procedures
  • Ability to work independently and in a team environment
  • Minor experience in presenting technical solutions and/or recommendations
  • Novice knowledge of technical inter-relationships between software/hardware and desktop/Host systems
  • Novice skill in diagnosing and troubleshooting issues
  • Demonstrated organizational, planning and time management skills
  • Basic understanding of research frameworks

Hours: Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)

Location: 820 Follin Lane, Vienna, VA 22180

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

  • FORTUNE100 Best Companies to Work For® 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America’s Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
  • Military.com Top Military Spouse Employers 2025
  • 2025 Handshake Early Talent Award

From Fortune ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Navy Federal Credit Union

About Navy Federal Credit Union

Navy Federal is the world’s largest credit union, with more than 15 million members, $190 billion+ in assets and 25,000+ employees. Throughout campuses in Vienna, VA Pensacola, FL and Winchester, VA, as well as 370 branches, we serve the Armed Forces, Department of Defense, Veterans and their families with world-class financial products and services.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org. Images used for representational purposes only; do not imply government endorsement.

Equal Housing Lender

Equal Opportunity Employer, including disability/vets

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Vienna, VA
Year Founded
1933
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