Job Description

Summary

Under the supervision of the Care Management Supervisor, the social work intern will work in an interdisciplinary team to improve access to integrated services for our clients. The intern will work with the site supervisor and team in collaborating with Behavioral Health, Primary Care, and Psychiatric services to ensure clients have access to available services.

Qualifications

Education: Currently enrolled in a Bachelor’s or Master’s level Social Work program or an Associate degree internship program

*Will demonstrate effective verbal and written communication skills

*Will work cooperatively with other team members following The Centers' values system

Responsibilities and duties:

• Evaluates the status of clients and do appropriate planning and coordination of treatment activities to ensure immediate attention to their changing needs.
• Directs and coordinates the client admission process and conduct screenings, and support services of the program in coordination with behavioral health and primary care providers.
• Provides an array of services that address the individualized mental health needs of those individuals who have a mental illness, chemical dependency, including but not limited to ongoing assessment of needs, coordination of services, linkage, symptom monitoring, advocacy, outreach, housing placement, and skill development.
• Coordinates with referral sources to ensure timely response and follow-up.  Responds to referral sources and/or client appropriate services if the client does not meet criteria for services at The Centers.
• Works closely with the Care Management Supervisor to conducts the maintenance and review of open referrals held in clinical records to ensure that open referrals are followed up on and addressed promptly.  Performs case closures for open referrals when indicated.
• Works collaboratively with behavioral health, physical health, and pharmacy staff to ensure integrated care is available to all clients.
• Attends and participates in multi-disciplinary team meetings
• Completes agency documentation in accordance with ODMH and best practice standards

About The Centers

The Centers provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive.

At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve.

Wellbeing and Benefits

Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices to meet the different needs of our staff.

• Choice of medical and dental plans
• Health Savings Account
• Flexible Spending Account for Health and Dependent Care
• Vision
• Support for Continuing education and credential renewal
• Life Insurance
• Retirement Savings (401(K) with a company contribution
• Mental Health Support
• Employee Assistance Program
• Calm Subscription
• Short and Long-Term Disability

The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.