Job Description

• Deliver a high level of professionalism and customer focus in all interactions, helping create value for both customers and the company.

• Support Sales Executives with day-to-day sales activities, including following up on existing and potential business opportunities.

• Support with Preparing and sending rate quotations to customers under supervision.

• Monitor quotations, tenders, and customer performance, and assist with follow-ups as needed.

• Provide clear and accurate handover information to the Customer Service team.

• Coordinate with Sales Support in the preparation and submission of bids/tenders using relevant systems and tools.

• Assist Customer Service with resolving customer-related issues when required.

• Validate and input new customer data into internal systems (e.g., Salesforce and FIS).

• Update CRM systems with customer interactions, rate offers, follow-ups, and KPI-related information.

• Support relationship-building activities and help identify opportunities to grow the customer portfolio alongside the Sales Executive.

• Good command of written and spoken English.
• Working knowledge of MS Office.
• Able to work well with others and follow guidelines.
• Positive attitude.
• FIS knowledge.
• Receptive, able to grasp new ideas and motivate one’s self for personal development.