Job Description

About The Centers

The Centers fights for equity by healing, teaching, and inspiring individuals and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives.

We strive to be an equitable, anti-racist, and service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive.

Wellbeing and Benefits

Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices from medical to dental to vision plans to meet the different needs of our staff.

· Choice of medical and dental plans · Health Savings Account · Flexible Spending Account for Health and Dependent Care · Vision · Support for continuing education and credential renewal · Life Insurance · Retirement Savings (401k) with a company contribution · Mental Health Support · Employee Assistance Program · Calm Subscription · Short and Long-term Disability

The intern role is designed to expose and challenge students pursuing or interested in a career in data analytics, project management, or a related field. This position will offer a range of successful practices that will build experience working with data, generating value-add reporting, conducting analyses, and interacting with clients and internal stakeholders. Work hours will be approximately 15-25 hours per week.

Essential Job Duties & Responsibilities

• Assist in collecting, cleaning, and analyzing data from various sources.
• Utilize data reporting and visualization tools with guidance to analyze data trends and produce reports.
• Validate data used for analysis and reports.
• Support the development and implementation of data management protocols and procedures.
• Participate in creating dashboards and other data visualization tools to communicate findings.
• Ensure the quality and integrity of data used for analyses and reporting.
• Generate reports from the EHR and other data collection systems to facilitate data synthesis and reporting for grant and quality initiative reporting.
• Assist the data team with training on using EPIC, data collection tools, UDS measures, and quality measure dashboards.
• Assist the quality improvement staff with data collection and monitoring needs.
• Assist the data and quality team in creating job aids for reporting and using the EHR and other databases.

Other Job Duties & Responsibilities

• Performs other duties as assigned.

Supervisory

• None

Core Competencies

• Diversity & Inclusion: Values all people for their unique talents and divergent viewpoints. Actively encourages practices that support diversity, inclusion, and cultural competence.
• Verbal and Written Expression: Ability to communicate in clear language and to adjust one’s use of language to the audience’s level.
• Teamwork: The ability to work with others toward a shared goal, participating actively, sharing responsibility and rewards, and contributing to the capability of the team.
• Detailed Oriented: The ability to process detailed information effectively and consistently.
• Independence: Takes responsibility for own time and effectiveness. Alert to opportunities to contribute appropriately without being told.
• Learning Agility: Willingness and desire to absorb new information readily and to put it into practice effectively. Seeks feedback to improve learning.
• Analytical Thinking- Identifies the logical, factual outcomes based on the data, information and analyses conducted.

Job Qualifications

Required

• Pursuing or interested in a career in Public Health, Health Informatics Data Analytics, Management Information Systems, Health Informatics, Business, or equivalent.
• Willingness to ask questions when in need of direction or clarification.
• Proficient in Microsoft Office, especially advanced Excel skills
Preferred

• Understanding of healthcare environment and healthcare data needs
• Experience in quality improvement methodologies
• Familiarity with utilizing statical softwar

The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.