Job Description

Job Location: Wilkles-Barre, PA 18705
Position Type: Internship
Job Category: Information TechnologyInterMetro Industries is seeking an IT Intern for our Corporate Department. This is an unpaid internship.
This role assists the department with a variety of Help Desk and end user related tasks. It also offers the chance to learn new technologies, in addition to opportunities in software application development.
Primary Responsibilities:
- Handles basic help desk calls, such as password resets and PC troubleshooting, PC moves, basic wiring, administering upgrades, repairs, and enhancements to the various computers, devices, and software.
- Assists the technical applications and help desk team with troubleshooting issues pertaining to local workstations, printers, mobile devices (smartphones), and file shares.
- Builds upgrades PCs for employees.
- Engages 3rd party vendors for equipment repairs.
- Installs and configures applications for end-users.
- Educates end-users about various applications and platforms.
- Lifts and transports PCs and accessories.
- Other duties, as assigned.
Currently enrolled in an IT program in collegeKnowledge:
- High school diploma
- Currently enrolled in degree program for Information Technology or related field Less than 12 months of experience
- Working knowledge of Microsoft Technologies (Office Applications, Windows 10) Knowledge of computer hardware
- Working knowledge of IOS, Android mobile devices.
InterMetro Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
No calls or agencies please. InterMetro Industries will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Relocation assistance is not available for this position. If you need an accommodation to apply for this position, please email careers.metro@metro.com. Please allow for 24-48 hours for us to respond.