Job Description

Location: Mississauga, ON

Your career. Your ownership. Together, we’ll make more Moments of Goodness.Hershey employees get to make real, impactful changes daily. We are looking for thinkers, leaders and challengers – people who initiate and make a true impact. Here at Hershey Canada, we strike the perfect balance between autonomy and support. Our managers are equipped to foster your career aspirations and empower your growth. With resources like e-learning, coaching, cross-functional projects, your personal and professional growth is paramount to the team. Hershey’s people-focused mindset is what makes our culture so sweet.

Major Canada brands include OH HENRY! HERSHEY’S KISSES, BROOKSIDE, POT OF GOLD, JOLLY RANCHER, REESE’S, TWIZZLERS, HERSHEY’S, SKOR, CHIPITS and ICEBREAKERS. Hershey Canada is proud of our position as Forbes Canada’s Top Employer. We’ve been recognized as a Greater Toronto Top Employer’s for 5 consecutive years. We’ve also been named as a Great Place to Work for 2025 - 2026!At The Hershey Company, we're committed to making a difference in the communities where we live, work and do business. This commitment dates from the earliest years of our company and is a vital part both of our heritage and of who we are today.

The Information Services Intern will support business stakeholders in Data & Analytics, process automation, reporting, and IT infrastructure. The role involves gathering requirements, performing analysis, creating dashboards and reports, and supporting IT operations across the business.
This internship provides hands‑on experience in a dynamic consumer packaged goods (CPG) environment, enabling the intern to contribute to cross‑functional initiatives while developing technical, analytical, and problem‑solving skills.

ACCOUNTABILITIES

1. Gather and document business requirements and support the development of data, reporting, and analytics solutions.
2. Create and maintain dashboards and reports using tools such as Power BI to support business decision‑making.
3. Collaborate with Canadian, U.S., and Shared Services IS teams to deliver solutions and resolve technical issues.
4. Provide end‑user support for IT tools, infrastructure, and ServiceNow tickets, including onboarding and device setup.
5. Support IT infrastructure projects and maintain office technologies, including meeting room and network system
6. Provides tier 1 support for network infrastructure and IT service requests.
7. Supports onboarding and offboarding processes, including laptops, mobile devices, and tablets.
8. Assists with Audio Visual (AV) and meeting room technologies.
9. Participates in IT infrastructure projects including mobile device management, system upgrades, and network improvements.
10. Communicates progress, timelines, risks, and issues to stakeholders across functions.

QUALIFICATIONS

• Strong interest in Data & Analytics, reporting, and process automation.
• Exposure to tools such as Power BI, Tableau, Alteryx, SharePoint, Jira, and Wikis is an asset.
• Knowledge of Agile methodologies preferred.
• Strong analytical, critical thinking, and problem‑solving abilities.
• Excellent communication and interpersonal skills with ability to work cross‑functionally.
• Ability to manage multiple priorities and meet deadlines.
• Proactive, self‑starter mindset with strong initiative and ownership.
• Ability to identify opportunities and drive solutions through to completion.
• Demonstrated ability to collaborate and build relationships across teams.
• Strategic thinking with ability to develop actionable insights.

Experience & Education

• Currently enrolled in a Business or Computer Science program at a post‑secondary institution.
• Relevant academic or practical exposure to analytics, technology, or IT systems preferred.

Additional Details:

• Full‑time Fall internship (35 hours/week, Monday–Friday).
• Based at Hershey Canada Corporate Head Office in Mississauga.
• Exposure to Data & Analytics, IT Infrastructure, and Process Automation.
• Opportunity to work on cross‑functional projects and gain real business impact.

The start rate for this role is $20 per hour.