Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration
Background Information
The Department of Information and Communications Technology (ICT) enables the International Organization for Migration (IOM) to deliver on its global mission through secure, reliable, and innovative digital solutions. ICT provides the technology, data, cybersecurity, communications, and digital workplace services that support more than 170 country offices and operations worldwide. The Department partners closely with business units and field missions to translate operational needs into effective digital capabilities, ensuring that staff can deliver assistance to migrants and communities efficiently, securely, and at scale.
ICT plays a central role in advancing IOM’s digital transformation agenda by strengthening organizational resilience, enabling data-driven decision-making, and fostering responsible adoption of emerging technologies, including Artificial Intelligence (AI). The Department oversees enterprise platforms, digital products, cybersecurity, technology governance, data and AI capabilities, software development, user support services, and digital skills enablement. Through these efforts, ICT helps simplify business processes, improve collaboration, enhance service delivery, and ensure that technology remains a strategic enabler of IOM’s humanitarian and development objectives.
A. AI opportunity identification and process analysis
Support the review of existing enterprise applications, business workflows, and operational processes to identify tasks that are repetitive, manual, or rules based and therefore suitable for AI or automation.
Assist in mapping current process steps, inputs, outputs, and pain points, and help estimate the potential time savings, quality gains, or risks associated with each AI opportunity.
Draft structured AI use case descriptions covering the business problem, proposed approach, data requirements, expected benefits, and any data protection or information security considerations, for review by the supervising unit.
Maintain a consolidated log of identified use cases and their status, supporting prioritization discussions with ICT and business stakeholders.
Participate in requirements gathering sessions with business and technical colleagues and help translate business needs into clear functional requirements.
B. AI solution prototyping and development
Support the design and build of AI prototypes and proofs of concept using ICT approved tooling.
Assist in developing simple AI solutions such as conversational assistants, document processing and summarization tools, and data extraction workflows.
Contribute to the configuration and testing of Retrieval Augmented Generation (RAG) scenarios, including document preparation, indexing, prompt drafting, and evaluation of response quality.
Support the integration of AI components with existing systems, APIs, and data sources, under the guidance of ICT developers.
Help document prototype architecture, configuration settings, and known limitations so that solutions can be reviewed, reproduced, or handed over.
C. AI-assisted development, automation, and testing
Use approved AI-assisted development tools to support code generation, code review, technical documentation, and test case preparation.
Support the automation of repetitive internal ICT tasks, such as reporting, data preparation, and routine administrative workflows.
Assist in testing AI outputs for accuracy, consistency, and appropriateness, recording issues and contributing to improvements.
Contribute to the development of internal guidance and reusable assets, such as prompt templates and short how-to notes, that help colleagues apply AI tools effectively and responsibly.
D. Research, documentation, and knowledge sharing
Research emerging AI tools, platforms, and practices relevant to IOM's operating context, and prepare concise written summaries and comparisons for the team.
Prepare presentations, briefing notes, and demonstration material on AI use cases and pilot results for technical and non-technical audiences.
Support knowledge sharing across ICT units by documenting lessons learned and contributing to internal repositories and collaboration spaces, including SharePoint.
Apply IOM policies on data protection, information security, and the responsible and ethical use of AI in all assigned tasks, escalating concerns to the supervisor.
E. Perform such other duties as may be assigned.
Learning Objectives
Required Qualifications and Experience
Education
Applicants should be currently enrolled in, or have recently completed, a bachelor’s or master’s degree in one of the following fields:
Experience
Skills
Languages
For this internship, fluency in English is required (oral and written). Working knowledge of French, Spanish or another official UN language (Arabic, Chinese and Russian) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Eligibility and Selection
In general, the Internship Programme aims at attracting talented students and graduates who:
a) have interest in, or whose studies have covered, areas relevant to IOM programmes and activities;
b) are either enrolled in the final academic year of a first university degree programme
(minimum Bachelor’s level or equivalent) or have graduated in the last 12 months
Only shortlisted candidates will be contacted, and additional enquiries will only be addressed if the candidate is shortlisted.
Please consider the cost of living in the duty station prior to applying.
Required Competencies
IOM’s competency framework can be found at this link Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
Core Competencies – behavioural indicators
Notes
Depending on experience and location, interns are granted a small monthly stipend to help offset costs. Interns benefiting from an internship allowance or scholarship granted by their university or other sponsoring body that includes financial remuneration or credits for coursework will not be eligible for the stipend.
IOM covers Interns against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the internship. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Interns are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
No late applications will be accepted. Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
Established in 1951, the International Organization for Migration is the leading intergovernmental organization in the field of migration and is committed to the principle that humane and orderly migration benefits migrants and society.
IOM works with its partners in the international community to assist in meeting the growing operational challenges of migration, advance understanding of migration issues, encourage social and economic development through migration and uphold the well-being and human rights of migrants.
More people are on the move today than at any other time in recorded history: 1 billion people – comprising a seventh of humanity. A variety of elements – not least the information and communications revolutions – contribute to the movement of people on such a large scale. The forces driving migration as a priority issue are: climate change, natural and manmade catastrophes, conflict, the demographic trends of an ageing industrialized population, an exponentially expanding jobless youth population in the developing world and widening North–South social and economic disparities.
