Job Description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

What You Will Gain

This internship offers hands-on exposure to global employee expense operations, compliance controls, and cross-functional collaboration in a large multinational environment. You will build practical skills in SAP Concur, data analysis, issue resolution, and stakeholder support, while gaining a strong foundation in how finance and operations processes work at scale.

Purpose

To support the efficiency, accuracy, and compliance of the global employee expense process using SAP Concur. In this role, the intern will help ensure employee expense reports are completed accurately and on time, while supporting SOx and operational controls.

Key Responsibilities

• Review and understand local travel and expense policies and procedures, while helping maintain internal controls in line with corporate policies
• Provide Tier 1 support to affiliates, including credit card queries, system error resolution, general employee expense questions, and follow-up
• Monitor and respond to inquiries in the Generic Mailbox (GMB)
• Support resolution and follow-up of SAP Concur to ERP interface issues with affiliates
• Assist with credit card administration activities, including card applications, cancellations, statement downloads, and reporting
• Support analysts with post-payment audits of employee expense reports, including follow-up and issue closure
• Prepare metrics and basic analysis for assigned affiliates
• Participate in formal and informal testing for system or audit rule enhancements, and raise any issues or concerns identified
• Support local and global projects, including continuous improvement efforts for existing processes
• Assist with ad hoc tasks such as manual data entry, reporting, and analysis related to system issues
• Provide backup support to team members when needed
• Manage multiple tasks effectively, prioritize responsibilities, and demonstrate ownership of assigned work

Minimum Qualification Requirements

• Strong spoken and written English
• Proficiency in Microsoft Office applications, especially Excel and Word
• Experience with business analytics tools such as Power BI is an advantage
• Strong attention to detail and accuracy
• Strong compliance mindset
• Ability to work well with a diverse, cross-functional team
• Strong interpersonal, written, and verbal communication skills
• Ability to respond to customer needs and manage expectations effectively
• Good organizational and time management skills

Additional Requirements

• Available for a minimum internship period of 6 months
• Possess an active passport for Citi PA application

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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