Job Description

At ALSAC you do more than make a living; you make a difference.

The Product Content Intern will support content operations and digital experience initiatives for stjude.org, gaining hands-on experience managing and optimizing website content within Adobe Experience Manager (AEM) Working alongside content strategists, UX designers, product managers, and developers, the intern will help create, update, and maintain digital content that engages key audiences and advances ALSAC's mission.

Key Responsibilities

• Assist with writing, editing, publishing, and updating website content in AEM.
• Review content for accuracy, accessibility, brand consistency, and quality standards.
• Support content audits, governance, tagging, and digital asset management efforts.
• Assist with content testing, quality assurance, and page validation.
• Analyze content performance and identify opportunities for optimization.
• Collaborate with cross-functional teams, including UX, product, analytics, and development partners.
• Participate in Agile team meetings and contribute to digital experience improvements.

Qualifications

Required

• Currently pursuing a degree in Communications, English, Journalism, Marketing, Digital Media, UX, Human-Centered Design, or a related field.
• Strong written and verbal communication skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Interest in content strategy, digital products, UX writing, and user experience.

Preferred

• Experience creating digital content through coursework, internships, or personal projects.
• Familiarity with CMS platforms (AEM preferred), Figma, analytics tools, or AI-assisted content tools.
• Basic understanding of SEO, accessibility, and usability best practices.
• Experience collaborating on cross-functional projects.

What You'll Gain

• Hands-on experience managing enterprise website content and digital assets.
• Exposure to content strategy, UX writing, SEO, accessibility, and digital product development.
• Mentorship from content, UX, and product leaders.
• Experience working in Agile teams and using industry-standard tools.
• Opportunities to build a portfolio through meaningful, mission-driven work.

Benefits & Perks

The following Benefits & Perks apply to Full-Time Roles Only

We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)​
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development
• And more

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.