Job Description

Internship Project - Experience in business information management by working with the organization to reorganize, configure, and deploy our Atlassian Confluence space. This space is used by our product, engineering, test, and process teams and will be a central hub and information radiator.

At Clario, part of Thermo Fisher Scientific, we are transforming clinical trials through innovative technology and data-driven solutions. As a Confluence Knowledge Management Intern, you will support our product development team by improving how information is organized, accessed, and maintained. This is a hands-on opportunity to work on a real-world project that directly impacts team efficiency and collaboration across a growing organization.

What We Offer

• Hands-on experience with enterprise tools like Confluence used in real product development environments

• Exposure to agile workflows and product team collaboration

• Opportunity to lead and deliver a high-impact, portfolio-ready project

• Mentorship from experienced product and technology professionals

• Networking opportunities across cross-functional teams

• Flexible work schedule to support academic commitments

• Opportunity to present your work to stakeholders and leadership

What You'll Be Doing

• Conduct a full audit of the current Confluence space, documenting structure, content, and gaps

• Partner with stakeholders and product team members to gather documentation needs and feedback

• Design and propose a new Confluence page hierarchy and information architecture

• Reorganize, consolidate, and archive existing content based on approved structure

• Configure Confluence settings, templates, labels, and permissions

• Create standardized guidelines for ongoing Confluence usage and maintenance

• Build foundational templates and pages (e.g., sprint planning, release notes, project documentation)

• Present final outcomes, recommendations, and improvements to stakeholders

What We Look For

• Currently enrolled in an accredited college or university

• Pursuing a degree in Computer Science, Information Technology, Information Systems, Business, or related field

• Sophomore, Junior, or Senior preferred (exceptional Freshmen considered)

• Familiarity with Confluence or similar platforms (e.g., Notion, SharePoint)

• Basic understanding of information architecture and content organization

• Experience with Microsoft Office or Google Workspace (Docs, Sheets, Slides)

• Comfort working with SaaS tools and navigating technical platforms

• Strong written and verbal communication skills

• Collaborative mindset with ability to gather and translate stakeholder input

• Proactive communication of progress, blockers, and outcomes

• Assessment report outlining current state of Confluence environment

• Approved information architecture and page structure design

• Final presentation summarizing project impact and recommendations