Job Description

With over 130 years of experience navigating in some of the world’s most complex and difficult waters, Seaspan Marine is the largest and most diverse tug & barge company on Canada’s West Coast, providing more than 2,500 ship assist & escort services annually, while our fleet of over 100 specialty and general-purpose barges provide critical transportation for many of BC’s largest industries and major marine construction projects.

The Intern, Business Analysis & Project Coordination will support the Helm Connect Personnel implementation and IT Services operational improvements. The successful candidate will gain hands-on experience in business analysis, project coordination, process documentation, organizational change management and IT service operations. Working with the Helm Change Lead and IT Services leadership, the intern will coordinate activities, engage stakeholders, analyze feedback and turn complex information into practical deliverables. The role combines collaboration with independent analysis and documentation, offering ownership of defined deliverables and opportunities to identify gaps and recommend improvements.

Note: Due to business needs, this position is required to be fully on-site based at 10 Pemberton Avenue, North Vancouver.

What you’ll do

• Process Documentation & Business Analysis (IT Services): Interview stakeholders and IT specialists to document workflows, recurring maintenance, and service inventories. Identify documentation gaps and organize source information into clear, structured guides and checklists.
• Project & Training Coordination (Helm Implementation): Manage training logistics across multiple locations, including scheduling, room bookings, participant rosters, and facilitator packages. Track readiness milestones, follow up on incomplete training, and support super-user engagement for go-live readiness.
• Deliverable Review & Version Control: Review training guides, job aids, and procedures for formatting, readability, and consistency. Maintain file organization, track approvals with subject-matter experts, and package validated materials for end users. (Note: Subject-matter experts retain responsibility for technical accuracy and final approvals).
• Stakeholder Engagement & Communications: Organize workshops and meetings, prepare agendas, and capture follow-up notes and action items. Maintain stakeholder lists, organize FAQs, and distribute project communications.
• Data Analysis & Reporting: Support readiness surveys and training evaluations. Analyze quantitative and qualitative feedback to spot trends, build summary dashboards or charts, and share practical recommendations with project leads.
• Knowledge Transfer: Assemble handover packages, transition trackers, and lessons-learned summaries to support ongoing business ownership.

What you’ll bring

• Currently enrolled in a degree program in a relevant field, such as Business Administration, Management Information Systems (MIS), Information Technology, Computer Science, Communications, Human Resources, or Project Management.
• Strong written and verbal communication skills, with the confidence to interview and engage stakeholders across different teams and technical levels.
• Strong organizational and problem-solving abilities, with a keen eye for spotting gaps, inconsistencies, and improvement opportunities.
• Curious mindset with the ability to work independently under guidance, manage multiple priorities, and turn complex information into clear deliverables.
• Working knowledge of Microsoft 365 (Excel, Word, PowerPoint, Teams, SharePoint, and Copilot) and a basic understanding of business systems, IT processes, and organizational change.
• Previous experience in process documentation, business analysis, project coordination, process mapping, data visualization, survey tools, or IT service management systems is considered an asset.

Why you’ll love working here

• A supportive learning environment, great team culture and hands-on experience and training.
• Opportunity to grow your career and connect with like-minded students.
• To assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver.

Start Date of Internship: Monday, January 4, 2027.

End Date of Internship: Friday, August 27, 2027 (8-Months)

Please submit your Resume, Cover Letter and Academic Transcript as one PDF document.

Application Closing Date: Friday, November 27, 2026, at 11:59pm PDT.

Please note: if we receive a large volume of applications, we may close this posting ahead of the closing date, therefore, we recommend applying early. Only those applicants under consideration will be contacted.

To learn more about our InternSHIP Program, visit our website: www.seaspan.com/internships-at-seaspan/

#LI-ONSITE

With over 130 years of experience navigating in some of the world’s most complex and difficult waters, Seaspan Marine is the largest and most diverse tug & barge company on Canada’s West Coast, providing more than 2,500 ship assist & escort services annually. Our fleet of energy and specialty barges fuels international trade and is integral to building a stronger British Columbia. Seaspan Ferries serves the Vancouver Island supply chain with the most reliable, daily commercial ferry service between our terminals on the Mainland and Vancouver Island. Seaspan Energy operates a fleet of LNG powered vessels with established, long-term relationships for the procurement and bunkering of LNG.

Seaspan is committed to Employment Equity, supports diversity in the workplace, and encourages applications from all qualified individuals including, women, members of visible minorities, Indigenous persons, and persons with disabilities. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruit@seaspan.com for confidential support. We are committed to providing an inclusive and accessible environment.