Job Description

JOB SUMMARY (Purpose of the Job & high-level summary):

The Molina Healthcare Internship Program shares an objective to create a stepping stone for students who aim to be professionals and future leaders in the healthcare business profession. Interns are assigned special projects and various other duties that are intended to provide them with valuable professional work experience and industry insight. The purpose of an internship is to develop talent by providing students with experiential learning, formal training and opportunities to interact with healthcare professionals and community leaders. Interns will perform meaningful work alongside talented professionals, gaining insight to Molina’s culture, Mission and Values.

Senior Whole Health by Molina's Quality Improvement function supports new and existing healthcare quality improvement initiatives and education programs working alongside the Senior Whole Health Quality team. The position will be supported by a dedicated mentor on the Quality team who will provide this position with guidance on tools, resources, and project goals. This position will participate in a wide variety of Quality projects and meetings to gain a better understanding of healthcare quality initiatives, data collection, reporting and monitoring for key performance measurement activities; and federal/state QI compliance requirements.

KNOWLEDGE, SKILLS & ABILITIES

Intern #1

The Quality Department Summer Intern contributes to Quality Interventions and Quality Improvement Compliance.

• Supports key quality strategies, which may include provider, member and/or community interventions such as non-clinical outreach calls for screening reminders and confirmation of home kit delivery, outreach to providers for record collection, as well as support for community health events, which may require some travel onsite.
• Participates in key departmental Quality staff meetings and smaller Quality improvement workgroup meetings to learn about Quality Improvement strategy. Topics for these meetings include Stars, HEDIS, contract requirements, interdepartmental collaboration, member/provider outreach, etc. This position may also assist with documenting minutes for these meetings. Other tasks, duties, projects, and programs as assigned.
• Demonstrated solid writing experience preferred. Reliable transportation for occasional community member events preferred.

Preferred Experience

• Must possess clear and professional written, verbal and interpersonal communication skills.
• Strong work ethic, self-motivated and ability to develop relationships.
• Good time management, organizational and interpersonal skills required
• Computer experience including MS Word, Excel, Outlook and PowerPoint and experience with internet research.
• Excellent critical thinking/problem solving skills
• Ability to handle confidential information
• Ability to maintain confidentiality and to comply with Health Insurance Portability and Accountability Act (HIPAA)

REQUIRED EDUCATION:

• Candidate must be currently enrolled in an undergraduate program, should be a freshman or sophomore with a minimum GPA of 3.0 or higher
• Able to commit to the full-time, 10-week internship program

Candidate must possess unrestricted authorization to work in the United States.