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Job Description

   Office of the Illinois Secretary of State Alexi Giannoulias
Job Title: Intermittent Public Service Representative
Division: Field Services North
Union: SEIU
Location: 216 10th St., Cairo, IL - Alexander County
Salary:        Salary Range: $23.16 to $29.55 hourly
Benefits: https://cms.illinois.gov/benefits/stateemployee.html
Attn:           Employees performing these duties must be 21 years of age by the start date of employment

Performs paraprofessional work to administer road examinations to applicants for all classes of driver’s licenses; administers and grades written drivers examinations; performs cashier functions for driver’s license and/or motor vehicle fees, balances cash or checks with validation tape totals and prepares deposit records; reviews and completes motor vehicle title and registration applications.

Duties and Responsibilities:

Administers road examinations to applicants for all classes of driver’s licenses; serves as information clerk to the public; explains improper actions to applicants during the examination; reviews and completes driver’s license applications for processing; checks appropriateness and validity of applicant identification documents.
Administers and grades written drivers examinations; explains incorrect test responses, codes applications according to results; administers vision tests and operates photographic equipment to prepare photo identification (ID) or driver’s license for applicants.
Performs cashier functions for driver license and/or motor vehicle fees; balances cash or checks with validation tape totals to assure that all fees are accurately accounted for; prepares deposit records or other routine financial documents necessary to process collected fees; may be required to take deposit to bank; prepares reports for supervisor on applications processed as required; performs facility opening and/or closing responsibilities as required.
Reviews and completes motor vehicle title and registration applications, reviews fee checks and assures necessary attachments are present; accepts cash or checks for fees and prepares for final processing; performs manual or automated sticker sales as required.
Performs other duties as required or assigned.

Education and Experience:

Requires knowledge, skill and mental development equivalent to completion of eight years elementary school and two years of general office experience preferably including one year in a driver or motor vehicle facility and operation of keyboard equipment.

Knowledge, Skills and Abilities:

Requires working knowledge of business English, spelling and commercial arithmetic.
Requires working knowledge of office methods, practices and procedures.
Requires elementary knowledge of the Illinois Vehicle Code as it applies to office tasks pertaining to obtaining or retaining a valid Illinois driver’s license and the processing of various motor vehicle forms.
Requires elementary knowledge of basic bookkeeping procedures and techniques.
Requires ability to maintain records of some complexity.
Requires ability to deal tactfully with the general public and to maintain satisfactory working relationships with other employees.
Requires ability to communicate both orally and in writing.
Requires ability to operate in an independent manner within defined procedures.
Requires possession of a valid Illinois driver’s license.
Requires ability to lift/carry 0-25 lbs. and travel to other facilities and/or mobile locations to perform assigned duties.

Application Process:

Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed
Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

About Illinois Secretary of State

As the second-largest constitutional office, the Office of the Secretary of State is visited by more Illinois residents than any other in state government. The office also is an important resource for educating citizens about issues that affect their everyday lives, including anti-drunk driving, traffic safety, school bus safety, securities fraud, literacy, and organ/tissue donation.

The office's functions are described in the Illinois Constitution, mainly addressing the Secretary of State's duty to maintain official state records and the state seal. However, law and tradition have assigned many additional responsibilities to the office, which has one of the largest and most diverse collections of responsibilities of any of its counterparts nationwide. These duties are divided among 20 departments employing approximately 4,000 people, whose responsibilities range from maintaining the 20 buildings in the Capitol Complex, to overseeing the state's network of libraries, to preserving some of the state's most precious historical documents.

Still, to many Illinois citizens, the Secretary of State's office is the place to go for a new driver's license or license plates.

Industry

Government & Public Safety

Company Size

1,001-5,000 employees

Headquarters

Springfield, IL

Year Founded

Unknown

Website

ilsos.gov

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