Job Description

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to accessibility_services@icbc.com – we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

Position Highlights

ICBC is committed to delivering consistently high-quality customer service to all British Columbians. If you are reliable and dependable, we welcome you to apply for this exciting opportunity.

We are seeking an Intermediate Web Applications Developer to join our Digital Customer Portal & Applications team. In this role, you will contribute to the hands-on development, delivery and support of modern customer-facing digital services, while growing your involvement in solution design and technical decision-making.

You will work in a collaborative, cross-functional environment focused on delivering reliable, secure, accessible, and user-friendly self-service capabilities across web and mobile platforms. This role is well suited to a developer with solid professional experience building production web applications who is ready to take on increasing delivery responsibility, deepen their technical judgment, and contribute to team practice.

Your key focus and deliverables may include the following:

• Development and Delivery Build, enhance, and maintain front-end and back-end components for web and mobile applications, contributing hands-on across the full development lifecycle. Contribute to high-quality, maintainable solutions through strong engineering practices, including testing and code reviews.

• DevOps, Security & Operational Support: Apply DevOps practices to support continuous delivery, system reliability, and operational efficiency, including participating in operational support, triage, and incident resolution. Support configuration and maintenance of edge security controls for public-facing applications, including WAF and DDoS protection, to ensure secure and resilient service delivery.

• Solution Design and Technical Input: Participate in solution design and technical discussions for digital services by sharing input, asking thoughtful questions, and helping assess practical implementation options. Support established architecture, integration patterns, technology choices, and team practices while continuing to build technical judgment and confidence

• Collaboration & Team Contribution: Collaborate closely with cross-functional team members to deliver customer-focused solutions and support agile delivery practices. Share knowledge with other developers and contribute to peer learning in a culture of continuous improvement.
  
  

Position Requirements

The ideal candidate should possess the following qualifications:

• Relevant post-secondary education in computer science, HCI, or a related discipline
• 3+ years of professional experience in developing and supporting enterprise or large-scale web, including delivery of customer/public-facing digital solutions (web and/or mobile)
• Demonstrated experience developing production-grade, customer-facing web applications using React, Next.js, and Tailwind CSS, including component design, state management, responsive UI development, and adherence to web accessibility standards (WCAG)
• Professional experience working with modern web application platforms and tools such as Contentful, Vercel, Elastic Search, and Cloudflare, or comparable technologies
• Working knowledge of application deployment, performance, reliability, and secure development practices for public-facing or enterprise applications
• Demonstrated ability to contribute to technical design discussions and help translate business or user needs into practical technical solutions
• Experience collaborating with product owners, UX, content, technical leads, and other developers in a cross-functional delivery environment
• Experience with version control and code management practices (e.g., Git), supporting collaborative development and reliable code integration
• Experience applying software quality assurance practices, including unit, functional, and integration testing, test automation (e.g., Selenium, Cypress), and debugging and troubleshooting
• Proven experience delivering solutions in Agile environments, with working knowledge of other delivery methodologies (e.g., Scrum, Waterfall) and ability to adapt to project and operational contexts
• Proven experience supporting production environments, including incident, problem, and change management, with solid understanding of end-to-end software development lifecycles (build, release, and migration)

The following qualifications would be considered an asset:

• Knowledge and understanding of interaction design practice, user research methodologies, etc
• Understanding of best development practices for mobile applications
• Familiarity with authentication and identity integration patterns for web applications, including OAuth 2.0 and experience working with authentication libraries in modern front-end frameworks
• Experience in Dynatrace, Splunk, Google Analytics, Google Tag Manager, Fullstory, or similar technologies
• Exposure to developing and deploying applications in cloud environments (e.g., AWS)
• Exposure to Guidewire PolicyCenter and Guidewire ClaimCenter

Position Information

About us:

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025 to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangement defined:

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. Please note there are updates to the hybrid model, starting September. This role will be moving to 2 days per week in office.

Only candidates legally entitled to work in Canada will be considered for this position.

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