Tait Communications

Intermediate Technical Author

Tait Communications  •  Christchurch, NZ (Onsite)  •  5 days ago
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Job Description

We Go Beyond for A Safer World

Intermediate Technical Author

Te Tūranga - The Role

We are seeking a skilled Intermediate Technical Author to join our dynamic team at Tait Communications. In this role, you will create, develop, and maintain high-value post-sale and client-facing publications. You'll collaborate with cross-functional teams to deliver technical documents that enhance the user experience and reinforce the competitiveness of our brand.

The duties of the role will include:

  • Developing, reviewing, and publishing technical publications, ensuring they meet the needs of our users and clients.
  • Assisting in the creation of standardised documentation plans for projects.
  • Contributing content during development phases and ensuring completion within assigned timeframes
  • Managing version histories and electronic change orders for documentation.
  • Actively improving technical authoring standards, processes, and tools while sharing knowledge with the team.

Ō pūkenga - About You

To be successful in this role, you will have a relevant tertiary qualification and/or demonstrated experience in technical writing.

As well as:

  • Experience with technical writing tools such as Madcap Flare (preferred) and Adobe FrameMaker.
  • Familiarity with agile development practices and processes.
  • Strong command of the English language with excellent communication skills.
  • Confidence in building effective relationships with stakeholders.
  • A passion for sharing knowledge and a desire to continually grow expertise in related domains.

Ngā painga - What's in it for you?

We are committed to making a difference for families and communities while supporting our people to build rewarding careers. Our values - Commitment to Listen, Courage to Act, and Integrity to Deliver - underpin everything we do.

We offer:

  • Comprehensive health and wellbeing support, including health insurance, annual flu vaccinations, and extra sick leave in your first year.
  • Modern office facilities with onsite parking, a gym, and a café.
  • Long-service benefits to recognise your dedication.
  • A vibrant social club for a balanced and fun workplace environment.

Ko wai mātou - About Us

For over 50 years, Tait Communications has been delivering critical communication solutions to public safety, transportation, and utility customers globally. Founded in Christchurch by Sir Angus Tait, we have built a reputation for excellence and innovation.

Our employees value being part of a creative, supportive team that provides solutions making a real difference for communities worldwide. Joining Tait means becoming part of a global network of experts committed to professional growth and meaningful impact.

Ko koe pea tēnei? - Sound like your kind of role?

If you're ready to advance your career and work with a high-performing team that delivers outstanding results, we want to hear from you. Please submit your CV and cover letter today.

Applications will be reviewed as received, and your CV will be held unless you request otherwise. Applications close Sunday 31st May 2026

For more information about Tait Communications, our products, and solutions, visit our website: www.taitcommunications.com

Tait Communications

About Tait Communications

Our clients protect communities, power cities, move citizens, harness resources and save lives all over the world. We work with them to create, support and unify the critical communication solutions they depend on to do their jobs.

Digital wireless communication forms the central nervous system of everything we do. Around this resilient, robust core we design, develop, manufacture, test, deploy, support and manage innovative communication environments for organizations that have to put their total trust in the systems and people they work with.

We’ve worked hard to develop genuine insight into our clients’ worlds, and have pursued engineering, operational and services excellence for more than 40 years. This understanding, and our belief in championing open-standards technology, means we can give our clients the best possible choice and value to achieve the human outcomes they’re driven by.

We’re not simply aligned with our clients; we’re devoted to their cause.

Tait Communications’ sole dividend receiving shareholder is a charitable trust which shares the company’s operating profits across several donation and investment streams responsible for research and development, regional reinvestment and education. This rare model means clients can rely on Tait Communications to be an independent long-term player in the critical communications industry and to continue to play its role of ‘open-standards champion’.

Industry
Telecommunications
Company Size
501-1,000 employees
Headquarters
Christchurch, NZ
Year Founded
1969
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