Job Description

This is us

At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.

This is you

• Strong understanding of Agile/Scrum methodologies and product delivery principles.

• Good understanding of customer journey design and digital product development.

• Knowledge of telecommunications products and processes, such as mobile, broadband, prepaid/postpaid, billing, onboarding, and self-service.

• Familiarity with OSS/BSS, CRM, billing, order management, and customer service platforms.

• Understanding of data privacy, compliance, and regulatory considerations within telecom or digital industries.

• Experience with product and collaboration tools such as Jira, Confluence, Azure DevOps, Miro, or similar.

• Comfortable working with analytics dashboards, reporting, and performance metrics.

Nice to have skills:

• Strong product backlog management and prioritization skills.

• Ability to write clear and structured user stories and acceptance criteria.

• Strong analytical and problem-solving skills.

• Excellent stakeholder management and communication skills.

• Ability to work effectively in a complex, fast-paced, and changing environment.

• Strong decision-making and negotiation capability.

• Customer-centric mindset with strong business acumen.

This is your role

• Own, manage, and prioritize the product backlog to ensure optimal value delivery and delivery commitments.

• Provide clear acceptance criteria and make decisions regarding scope and priority.

• Work closely with Agile development team to support planning, refinement, delivery, testing, and acceptance.

• Collaborate with stakeholders across commercial, IT, customer operations, legal, compliance, finance, and network domains.

• Ensure solutions are in line with IT Strategy & Architecture, compliant with applicable regulatory, privacy, security, and operational standards.

• Manage dependencies across teams, systems, and business functions.

• Drive continuous improvement through data-driven prioritization and iterative delivery.

What awaits you at Avenga?

At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership, regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to fostering a work environment where our diverse community of employees, candidates, and business partners actively shapes our growth. By bringing together people from different backgrounds and experiences, we build a workplace where everyone feels free to be themselves while honoring the boundaries of others.