Responsible for reviewing, evaluating, and analysing business and user needs to develop clear, actionable system requirements. Translate business challenges into functional specifications that guide the design, development, and implementation of technology solutions. Collaborate closely with business and technical stakeholders to ensure solutions align with strategic objectives, enhance operational efficiency, and deliver measurable value. Support solution validation through testing and user feedback, driving continuous improvement and alignment with evolving business needs.
Hello Future Intermediate Business Analyst
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our e-Bucks talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
Organize and lead JAD sessions to gather requirements and foster collaboration among stakeholders.
Ensure that all voices are heard and that the sessions are productive and focused on achieving clear outcomes.
Build and maintain strong relationships with stakeholders, including those who may be difficult to engage.
Actively listen to stakeholder concerns and work towards resolving conflicts while aligning with business objectives.
Identify opportunities for improving PMO processes and methodologies.
Collaborate with project teams to implement best practices and ensure adherence to project governance.
Serve as a liaison between business units and technical teams, translating business needs into clear requirements.
Provide insights and recommendations to support strategic decision-making and project prioritization.
Conduct thorough analysis to define high-level and detailed business requirements.
Document business processes, data flow diagrams, and other relevant artifacts to support project delivery.
Ensure that all projects comply with relevant regulations and standards, including POPIA and TCF.
Participate in risk assessment activities to identify and mitigate potential project risks.
You will be an ideal candidate if you have:
Bachelor’s degree in Business Administration, Information Technology, or a related field.
5+ years Proven experience as a Business Analyst, preferably within a financial services, loyalty or fintech
Strong facilitation skills with experience in leading JAD sessions.
Excellent interpersonal and communication skills, with the ability to manage difficult stakeholders effectively.
Familiarity with project management methodologies and PMO best practices.
Knowledge of compliance frameworks such as POPIA and TCF is an advantage.
You will have access to:
Opportunities to network and collaborate.
Challenging working enviroment
Opportunities to innovate.
We can be a match if you are:
Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
Are you interested to take the step? We look forward to engaging with you further. Apply now!
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
07/04/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The Corporate Centre’s stakeholders are external, such as regulators, shareholders, global developmental institutions and government; and also internal, mainly the market-leading businesses that service the group’s customers. These critical functions cover risk, compliance, governance, internal audit, treasury, finance and tax amongst many others. They require deep specialist and technical skills and ultimately represent the custodianship of the FirstRand group’s licence to operate.
Employees of the Corporate Centre develop a very unique perspective of the group because nowhere else can you own or be part of a mandate that operates across the portfolio. This allows for both big picture thinking and operational learning. It is also a great place to drive collaboration and a place to have a significant impact.
The Corporate Centre has adopted a blended approach to working, with a focus on balancing remote working and connections with colleagues in the workplace. Face-to-face interactions remain important to its way of working as these connections protect the business’s social capital, which is key to ensuring that FirstRand’s unique culture stays alive and continues to thrive.
