Job Description

Responsibilities:

Payroll Transformation & Change

• Lead a comprehensive review of the existing payroll function, operating model, governance framework and supporting technology.
• Assess payroll processes, controls, systems, policies and provider arrangements to identify risks, inefficiencies and opportunities for improvement.
• Design and deliver a payroll transformation roadmap focused on strengthening governance, improving controls and creating a scalable operating model.
• Drive change across payroll operations whilst ensuring continuity of service and payroll accuracy.
• Establish a future-state payroll function capable of supporting Titan's continued acquisition strategy and international growth.

Payroll Operations Leadership

• Provide strategic and operational leadership to the payroll function.
• Oversee payroll delivery for:
• UK employee population of approximately 1,082 employees.
• South Africa employee population of approximately 59 employees.
• Ensure payroll is delivered accurately, on time and in line with all legislative and regulatory requirements.
• Lead the payroll team through a period of change whilst maintaining operational effectiveness.
• Establish clear accountability, service standards and performance expectations.

Payroll Team Capability & Organisation Design

• Conduct a comprehensive assessment of payroll team capability, capacity, skills, performance and future requirements.
• Evaluate whether the current payroll structure is fit for purpose and capable of supporting the Group's future growth and acquisition strategy.
• Review current roles, responsibilities and operating practices across the function.
• Design and recommend an optimal future-state payroll team structure, including roles, responsibilities, reporting lines and succession planning.
• Identify capability gaps and implement development plans to strengthen payroll expertise across the team.
• Coach, mentor and develop team members to improve performance, capability and long-term sustainability.
• Ensure the payroll function is appropriately resourced and structured to support future growth and international expansion.

Governance, Controls & Compliance

• Conduct a comprehensive review of payroll controls, governance arrangements and compliance frameworks.
• Identify and close control gaps, process weaknesses and operational risks.
• Implement robust payroll controls, approval frameworks and audit trails.
• Establish documented procedures, policies and governance standards across all payroll activities.
• Ensure payroll operations are fully evidenced, controlled and capable of supporting internal and external audit requirements.
• Develop payroll governance reporting and metrics for senior leadership.

Payroll Compliance & Remediation

• Lead the review and resolution of existing payroll compliance issues, including correction of historical P11D errors and associated reporting requirements.
• Review payroll-related tax and benefits processes to ensure compliance with HMRC obligations and regulatory requirements.
• Implement sustainable controls and governance processes to minimise future compliance risks.
• Work closely with Finance, HR, Reward and external advisers to ensure all compliance matters are appropriately addressed and documented.
• Establish clear ownership and accountability for payroll compliance activities across the Group.

Payroll Strategy & Operating Model Design

• Design and document a future-state Group payroll operating model.
• Develop a payroll consolidation strategy across acquired businesses and jurisdictions.
• Create a scalable framework that supports future acquisitions and integration activity.
• Define the target operating model for managing international payroll operations.
• Establish governance and oversight arrangements for in-country payroll providers supporting jurisdictions outside the UK.
• Define service standards, controls, reporting requirements and performance management standards for payroll providers.
• Ensure the operating model balances efficiency, governance, scalability and employee experience.

Systems, Technology & Data Management

• Review payroll systems, integrations and the wider payroll technology landscape.
• Partner with HR Operations to ensure employee data is maintained within HiBob as the single source of truth across the Group.
• Establish appropriate controls and governance around data flows between HR systems and payroll platforms.
• Optimise payroll reporting, automation and system utilisation.
• Identify opportunities to improve efficiency through technology and process enhancements.
• Leverage previous experience across multiple payroll platforms to implement best-practice solutions.
• Experience with HiBob is desirable, although strong experience across multiple payroll systems is essential.

Mergers & Acquisitions Support

• Design a payroll framework capable of supporting Titan's ongoing acquisition strategy.
• Develop payroll integration strategies for acquired businesses.
• Establish repeatable processes, controls and governance that support future acquisitions.
• Design oversight arrangements for payroll delivery in jurisdictions outside the UK, delivered through local payroll providers.
• Support due diligence, integration planning and payroll transition activity where required.
• Ensure local compliance requirements are maintained whilst achieving Group-wide governance and reporting standards.

Reporting & Analytics

• Develop a Group payroll reporting framework covering governance, compliance, controls and operational performance.
• Establish payroll metrics, service measures and management information reporting.
• Create meaningful global payroll reporting that provides visibility across all jurisdictions.
• Develop dashboards and reporting to support decision-making by senior leadership.
• Deliver regular updates on transformation progress, risks, issues and outcomes.

Experience & Expertise:

Essential

• Extensive experience leading large-scale payroll transformation programmes.
• Proven experience operating at Head of Payroll, or equivalent senior management level.
• Strong expertise in UK payroll legislation, governance, controls and compliance.
• Demonstrable experience leading remediation and control improvement programmes.
• Experience designing and implementing payroll operating models.
• Experience managing multi-jurisdiction payroll operations.
• Experience supporting payroll integration following mergers and acquisitions.
• Strong leadership capability with experience managing, developing and restructuring payroll teams.
• Ability to operate effectively at both strategic and operational levels.
• Experience working across multiple payroll platforms and technologies.
• Excellent stakeholder management and influencing skills.
• Experience delivering change within complex, multi-entity or high-growth organisations.
• Strong expertise in payroll systems
• UKP knowledge and a strong understanding of the interaction between UKP and HiBob (to help improve data accuracy, reduce duplication of effort, and streamline payroll processes)

Highly Desirable

• Experience using HiBob
• Experience in a private equity-backed, acquisitive or high-growth organisation.
• Financial services, professional services or regulated industry experience.
• Experience managing international payroll providers and outsourced payroll arrangements.