Job Description

ABOUT US:

Gisou is born out of a passion for bees and haircare, based on a six-generation beekeeping heritage, our products are inspired by and made with the finest, sustainably sourced ingredients from our very own Mirsalehi Bee Garden.

At Gisou we are on a mission to share our HONEY GLOW. As a rapidly growing scale-up, we're dedicated to crafting iconic beauty products, and building a world-class team to drive our vision and brand forward. We are talent obsessed and deeply believe that the raw skills of our people, and their collective brilliance is what makes us truly extraordinary! 

ABOUT THE ROLE:

We are looking for someone immediately available for a period of 5 months. The interim E-Commerce Manager role will be responsible for driving the trading performance of Gisou.com, delivering revenue targets by managing the key levers of traffic, conversion, and AOV. This role balances strategy and execution—from shaping the promotional calendar to hands-on site operations in Shopify.

You’ll work cross-functionally with Brand, Creative, Marketing, Supply Chain, and Finance to align trading plans with broader business goals while constantly optimizing the on-site experience to drive acquisition, retention, and lifetime value.

WHAT YOU'LL DO:

Key Responsibilities

E-Commerce Trading & Performance

• Own Gisou.com revenue targets by managing traffic, conversion, and AOV levers.
• Monitor KPIs daily, weekly, and monthly, providing clear insights and actions.
• Identify growth opportunities and test new approaches to improve trading outcomes.

Campaigns & Promotions

• Plan and execute the promotional & campaign calendar, including BFCM, Holiday, gifting, and seasonal launches.
• Define and implement mechanics that maximize engagement and revenue.
• Ensure flawless execution across onsite, CRM, and paid channels.

Onsite Experience & UX

• Continuously optimize the Gisou.com customer journey: homepage, navigation, PLPs, PDPs, cart, checkout.
• Lead a mobile-first approach to design and UX.
• Partner with creative and brand teams to ensure a consistent, high-quality experience.

CRM, Retention & Subscriptions

• Drive customer acquisition and retention through email, SMS, and subscription programs.
• Build effective lifecycle campaigns, post-purchase journeys, and loyalty-driving initiatives.
• Leverage data to personalize experiences and increase CLV.

Merchandising & Product Visibility

• Manage site merchandising and product prioritization.
• Ensure hero SKUs, gift sets, and bundles are positioned to maximize basket size and profitability.
• Collaborate with Supply Chain to balance inventory, availability, and trading goals.

Cross-Functional Collaboration

• Partner with Brand, Creative, Marketing, Supply Chain, and Finance to align on trading goals.
• Communicate insights and opportunities to stakeholders clearly and proactively.
• Help bridge storytelling with commercial execution.

Shopify & Site Operations

• Be hands-on with Shopify and site management.
• Create, update, and merchandise PDPs, including copy, assets, and cross-sells.
• Step in for merchandising tasks as needed—training and agency support will be provided.

WHO YOU ARE:

4–6 years of experience in E-Commerce / D2C trading, ideally in beauty, fashion, or consumer lifestyle.

• Strong knowledge of Shopify Plus (hands-on or working with agencies).
• Analytical mindset with proven ability to deliver revenue targets.
• Experience managing CRM/email campaigns and understanding retention levers.
• Excellent project management skills, comfortable leading campaigns end-to-end.
• Collaborative and proactive, able to align and influence cross-functional teams.
• Creative thinker with a commercial instinct—balancing brand and trading priorities.
• Excited to work in a fast-paced, scaling environment where adaptability is key.

WHAT WE OFFER:

• 1 day of remote working per week.
• Subsidised fresh daily lunch via our partner Feedr, plus drinks and snacks provided in the office.
• Regular team activities and drinks.
• Contribution towards ClassPass membership.
• Mental health support via OpenUp.
• Ability to lease a bike with a small employer contribution.
• Every year, you’ll receive a personal employee gift card.

At Gisou, you’ll be part of an ambitious, fast-growing beauty company with an international, dynamic, and collaborative atmosphere. You’ll join a team of creative powerhouses and bold thinkers who bring out the best in each other and work together to build something iconic.

Growth here isn’t a side benefit it’s part of the journey. As our business continues to evolve globally, you’ll find plenty of opportunities to stretch your skills, push your boundaries, and shape the future of beauty with us.

INTERESTED?

We can't wait to hear from you!