Job Description

Interim Admissions Supervisor (Must have WA SUDP) | Pacific Sky Recovery Center | Spokane, Washington

About the Job:

PURPOSE STATEMENT:

The Intake Supervisor provides supervisory oversight to the daily operations of client intake and/or admissions, which may include screening, scheduling, financial counseling, staff supervision, and insurance verification. Assigns responsibilities to assure the orderly admission of clients to the hospital. Maintains communication with referral sources, families, clients, and unit staff. Develops, implements, and monitors improvement initiatives to enhance/streamline current processes and procedures.

Must have a WA SUDP License to qualify
Compensation: $32-$36/hr

Roles and Responsibilities:

ESSENTIAL FUNCTIONS:

• Facilitates the intake, admissions, and utilization review process for incoming clients. Completes Intake Screenings with potential clients for admission into hospital programs, utilizing admissions criteria.
• Organizes, plans, directs, and supervises work assignments for Admissions staff.
• Ensures that appropriate and accurate billing information is available for all admissions and coordinates with Business Office and Utilization Management. Provides insurance verification training to staff.
• Serves as liaisons between hospitals and facilities in the event of transfer. When appropriate, refers the clients to an alternate level of care based on their needs and wishes.
• Supervises and monitors staff adherence to established Admissions criteria and ensures that appropriate documentation of approval/denial occurs.
• Ensures that all related admission documentation is complete and entered timely.
• Implements, and monitors improvement initiatives to enhance/streamline current processes and procedures.
• Reconciles daily census, verifies insurance, tracks daily admissions, discharges, transfers, and physician coverage/caseloads.
• Serves as a link between Admissions and other departments to ensure the efficient transfer of information essential to operations.
• Implements new client access systems and processes for the facility. Trains all direct and indirect staff engaged in daily client access functions.
• Provides the client, family members, referral sources, significant others with assessment and voluntary/involuntary admission information.
• Provides additional coverage for the Admissions team – e.g. answers phones, processes admission requests, completes clinical screenings and Intake Assessments, verifies insurance, and assists with insurance pre-certifications during times of high volume

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High School Diploma or equivalent required. Bachelor's Degree from an accredited college or university in Psychology, Social Work or related field preferred.
• One or more years' healthcare admissions experience required. Behavioral health field preferred.
• Working knowledge of psychiatric diagnosis, of the Addiction & Recovery field and experience in clinical interviewing, client assessment, referral, treatment planning, communicating with external review organizations or comparable entities.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• SUDP license required.
• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

SUPERVISORY REQUIREMENTS:

One or more years proven supervisory/management experience preferred, preferably in Admissions.

Why Pacific Sky Recovery Center-Pacific Sky Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Pacific Sky Recovery Center is an EOE.

Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.