Job Description

Job Advert

Integrated Governance Assistant

Renacres Hospital - Ormskirk

37.5 hours per week

12 Month Fixed Term Contract

Renacres Hospital is part of Ramsay Health Care UK, one of the leading independent healthcare providers in England.

The hospital is one of Lancashire's leading private hospitals and has an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system.

We are seeking a proactive, digitally skilled, and highly organised Integrated Governance Assistant to deliver support to the Head of Clinical Services and excellence across clinical governance, quality improvement, and strategic initiatives.

This pivotal role ensures that clinical standards are consistently met and exceeded, contributing to outstanding patient care and regulatory compliance. This is a varied and rewarding role that blends administrative precision with creativity, stakeholder engagement, and digital innovation.

You will play a key role in coordinating clinical campaigns, supporting Heads of Department with quality and strategy plans, and delivering impactful promotional and engagement activities.

Key Responsibilities

• Provide high-level support to the Head of Clinical Services including diary management, meeting coordination, and minute-taking.
• Administer and support clinical governance processes including incident reporting, audits, risk registers, and policy updates.
• Maintain oversight of clinical governance action plans, ensuring timely completion and escalation of outstanding items.
• Track and report on clinical KPIs, ensuring all departments consistently meet or exceed benchmark standards.
• Data collection and analysis to support quality improvement
• Creation of newsletters to support effective communication of
• Organise and support Clinical Heads of Department to maintain 100% compliance with key performance indicators.
• Support Clinical Heads of Department with the development and implementation of quality plans and strategic objectives, including tracking progress and reporting outcomes.
• Organise and deliver clinical campaigns, staff engagement initiatives, charity events, and clinical promotional activities.
• Coordinate all aspects of clinical training, including:
• Identifying training needs and scheduling sessions
• Booking rooms and ensuring equipment is available
• Communicating with trainers and attendees
• Ensuring room readiness and materials are prepared
• Collating attendance records and monitoring compliance
• Producing training reports for the Clinical Governance Committee
• Design and maintain clinical documentation templates, dashboards, and promotional materials using advanced IT tools.

Qualifications:

Level 3–5 Diplomas or Certificates in:

• Digital Marketing
• Graphic Design
• Graphic Design or Visual Communication
• Business Administration (with a communications or marketing focus)

Essential Skills & Experience

• Advanced IT proficiency across Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SharePoint, and creative platforms such as Canva, Adobe Express, or similar.
• Proven experience in developing clinical tools, templates, dashboards, and promotional assets.
• Canva Design (producing high-quality content)
• Experience using Microsoft Excel, Google Sheets, or database systems to input, clean, and manage data.
• Desirable- experience in digital content creation
• Experience in communications, marketing, or admin roles within healthcare, education, or corporate settings.
• Strong organisational and project coordination skills.
• Excellent written and verbal communication.
• Ability to manage multiple priorities and work independently.
• Experience in healthcare administration or clinical governance is highly desirable.
• Understanding of KPIs, audit metrics, or performance indicators relevant to the organisation (e.g. patient safety, service utilisation, staff compliance).
• Experience preparing summary reports, infographics, or PowerPoint presentations for internal or external stakeholders.
• Supporting CQC submissions, incident investigations, or service evaluations.

What We Offer

• A supportive and inclusive working environment.
• Opportunities for professional development and training.
• The chance to contribute to high-impact clinical improvement and engagement initiatives.

Why join us?

At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:

Health, Wellbeing & Financial Security

• Private Medical Cover, with the option to add your partner and dependants
• Discounted Bupa Dental Insurance
• Life Assurance (Death in Service) x3 your base salary
• Private Pension, with Ramsay matching up to 5% after a qualifying period
• Employee Assistance Programme

Work–Life Balance

• 25 days annual leave (pro rata’d) + bank holidays, with the option to buy or sell additional days
• Flexible shift patterns, where possible
• Family friendly policies including enhanced parental leave
• Volunteer leave to support causes that matter to you

Career Development & Recognition

• Training and Development via the Ramsay Academy to support your career development
• Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks

• Access to our benefits platform, offering a wide range of discounts
• Cycle2Work scheme
• Subsidised staff restaurant, where possible
• Free parking on site, where possible

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.