Job Description

YOUR DAY-TO-DAY

People
• Arrange everyday activity, planning work tasks and ensuring you always have the right colleagues and resources to do your job.
• Comply with law and internal standards, requirements related to employment papers (personal profile, labour contract, decision, appendix, PAF…ect)
• Ensure payroll processed with all supporting documents verified and approved properly, payroll system is followed as set-up.
• Make promised benefits available and easily and timely applicable for staffs
• Train colleagues where required to make sure their compliance to regulations and standards of the company
• Promote teamwork and quality service through daily communication and coordination with other colleagues and departments
• Suggest any HR related actions required
• Support administration and organizing annual staff satisfaction survey
• Conduct related part in Orientation to new comers
• Follow up Clearance & Exit Interview
• Maintain accurate and up-to-date personnel files and records for all employees efficiently and confidentiality
• Be active part in organizing staff activities
• Develop yourself and always look for ways to improve performance through self-review, working on feedback of others, creating development goals for proper action with timeline.
• Build great relations with outside contacts related to tasks assigned (Insurance, Labour…)
• Drive a performance of Compensation & Benefits team, make development plan for team member, conduct development progress and monthly catch up with team
• Organize, schedule and adapt work tasks for Compensation & Benefits team to meet conflicting deadlines and respond to changing situations.
Guest Experience
• Assist in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication and ensures morale and productivity reach the highest possible levels, achieving colleagues’ satisfaction
• Monitor legal documents for expats like Visa, work permit, resident card and other immigration procedures.
• Comply with grooming and hotel’s rules and regulations.
• Be a friendly face and helping hand to our colleagues and guest.
• Look smart – wear your uniform with pride Financial
• Prepare as of guidelines to create annual budget, benefits, bonus and salary review.
• Monitor leave data system and ensure timely reports with analysis is provided to management to arrange clearance or pay to staffs as required.
• Process inputs required for tax and insurance;
• Recommend payroll system changes/updates when appropriate for better efficiency
Responsible Business
• Familiarizes and enforces local HR policies and procedures
• Monitors the administration of the Performance Appraisal Programme, maintain up-to-date records of staffs’ PDP and performance review in their files and have online file available for use at any time needed.
• Monitor HR roster and attendance record for approval to process payroll.
• Conduct annual HR compliance/standards self-audit
• Liaison with Social insurance, labor authorities and update new laws and regulations
• Prepare and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc.
• Ensure applicable laws, regulations, IHG policies and procedures, and union agreements are followed in relation to Grievance and Disciplinary procedures.
• Maintain hotel Disciplinary Procedures, Handling grievances at the initial stages and propose actions
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• May assist with other duties as assigned by management

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?