Job Description

• The Process SME plays a critical role in driving process excellence, cross-functional collaboration, and continuous improvement within the shared services organization. This role supports the development, implementation, and optimization of IC processes, working closely with global process experts, leads, and business stakeholders.
• A key focus is to ensure alignment with global standards, facilitate the transition to future-state service models, and contribute to major ERP transformation initiatives. The Process SME enables consistency, efficiency, and performance through strong process governance, stakeholder engagement, and project support.

Main tasks:

• Lead the execution of Intercompany transformation initiatives, ensuring delivery against scope, timelines, and value realization targets.
• Drive implementation in close collaboration with Finance, Tax, GBS, IT, and business teams.
• Proactively manage risks, dependencies, and interdependencies across Intercompany initiatives.
• Partner closely with E2E Process Owners and Process Experts to execute initiatives defined in the Intercompany roadmap.
• Ensure alignment between process design intent and execution outcomes across regions and entities.
• Support prioritization and sequencing of initiatives based on business impact, risk, and feasibility.
• Apply strong understanding of HTR processes within the broader E2E HTR value chain to ensure seamless integration.
• Identify upstream and downstream impacts, ensuring consistency, scalability, and sustainability of solutions.
• Engage and influence senior stakeholders across Finance, Tax, IT, GBS, and business units globally.
• Drive cross‑functional alignment and ensure commitment to delivery milestones and outcomes.
• Facilitate decision‑making in a complex, matrixed, global environment.
• Track progress through KPIs, milestones, and value realization metrics.
• Ensure transparency through structured reporting and effective escalation management.
• Develop and deliver high‑quality executive presentations on transformation progress, risks, and outcomes.
• Apply structured transformation and delivery methodologies (Agile, Waterfall, Lean) to ensure disciplined execution.
• Promote standardization, simplification, and continuous improvement across Intercompany processes.
• Embed change management practices to ensure adoption and sustainability of implemented initiatives.

Required professional experience (in years):

• 7+ years of proven experience leading and delivering large‑scale transformation programs within Finance and Intercompany environments
• Strong understanding of Intercompany processes
• Proven track record in process transformation, program management, and business implementation
• Ability to translate business challenges into process, digital, and operational solutions
• Experience engaging senior stakeholders and leading cross‑functional initiatives in global environments
• Familiarity with ERP‑driven transformations (e.g., SAP S/4HANA)
• Strong knowledge of transformation methodologies (Agile, Lean, Six Sigma, or equivalent)
• Excellent communication, influencing, and problem‑solving skill