Sonova Group

Interaction Designer

Sonova Group  •  Switzerland (Onsite)  •  2 hours ago
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Job Description

Purpose of the Job

As a Senior Interaction Designer, you will shape the user experience across our ecosystem by acting as the vital bridge between Industrial and Digital Experience Design. Your primary mission is to craft outstanding, state-of-the-art interaction design solutions that deliver a seamless, enjoyable, and accessible user experience across all touchpoints of the hearing care journey—from hearing instruments (HIs) and chargers to mobile apps and software platforms. By harmonizing hardware touchpoints with digital platforms, you will drive ecosystem alignment and ensure consistent, holistic user experience. You will collaborate closely with the Digital Experience and Industrial Design teams, Product Managers, Strategic Marketing, and R&D to design solutions that are simple, intuitive, and meaningful.

Tasks & Responsibilities

  • Drive a cohesive end-to-end UX/UI experience, ensuring that physical user interactions seamlessly trigger and align with digital workflows across mobile apps and B2B/B2C solutions.
  • Apply User-Centered Design (UCD) and Design Thinking methods across the entire design process, from wireframes, storyboards, and user flows to advanced, interactive prototypes. Utilize these tools to map out customer journeys that simulate the physical-to-digital bridge and align seamlessly with the broader experience design strategy.
  • Engage in ongoing user research and design validation to ensure a data-informed, hypothesis-driven approach.
  • Actively contributes to design guidelines, metrics, and success criteria at the group level.
  • Collaborate with Design, PMs, and R&D to ensure seamless integration across the Sonova ecosystem.
  • Actively promote design quality, best practices, and a culture of craft within the team.

Requirements

  • University degree in Interaction Design, Experience Design, or similar
  • 5+ years designing end-to-end digital products for web and mobile (iOS/Android).
  • Expertise in UX research and hypothesis-driven, user-centered methodologies.
  • Advanced skills in Figma, and modern AI-powered prototyping tools.
  • Excellent communication skills with a proven ability to collaborate across cross-functional teams, influence stakeholders at all levels, and mentor junior team members.
  • Strong analytical skills with a data-informed approach to decision-making.
  • Self-motivated, organized, and highly effective in fast-paced, complex environments with a passion for continuous innovation and quality.
  • Fluent in English (written and spoken).
Sonova Group

About Sonova Group

Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations.

In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Stäfa, CH
Year Founded
Unknown
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