Job Description

Intensive Case Manager, Housing First, Dublin

Location: Dublin

Contract: Full Time, Permanent Contract

Starting Salary: €40,012 - €43,468

The purpose of this role is to work as part of the intensive, visiting-support Housing First team to deliver person-centred, open-ended packages of support, and assistance to people who have been homeless, so that they can maintain a safe and secure home of their own.

Benefits: 25 days Annual Leave & 3 Concession Days, 7% Employer Pension Contribution, Maternity Top Up 26 Weeks, Tax-Saver Scheme, Education Assistance Policy, Paid Sick Leave policy, Premium rates for unsocial hours

Supports: Employee Assistance Program, Reflective Practice, Supervision, Well being initiatives, weekly team meetings, Housing First training, Therapeutic Crisis Intervention (TCI) training

What you will do:

• Uphold Housing First principles by working in line with “A Housing First Manual for Ireland” to protect and enhance the model’s integrity.
• Build strong working alliances with customers as part of a cohesive multidisciplinary team.
• Use a strengths-based, recovery-focused approach in all interactions with customers.
• Maintain effective relationships with housing providers and other services involved in customer care.
• Develop and apply trauma-informed care practices within the team.
• Conduct high-quality assessments and use designated tools as part of effective case management.
• Contribute to integrated care planning, including needs assessments, shared care, and regular reviews.
• Ensure support plans are customer-led, meaningful, detailed, and advocate for customers when needed.
• Support customers in sustaining their homes, managing rent payments, and prioritising their living environment.
• Provide safe, welcoming environments, promote recovery through culturally appropriate activities, and facilitate community and team relationships.
• Work as part of a 7 day roster with shifts between the hours of 8am-8pm (8 hour shifts).

What you will need:

• Relevant third level Social Care qualification at degree level and/or CORU registered.
• Proven experience working with complex needs (min. 2 years)
• Experience of needs assessment, support planning and case management
• Knowledge of DRHE Case Management Interagency Protocols, willingness to learn
• Experience of street outreach and/or housing support provision
• Excellent communication skills, competent computer literacy, use of SharePoint, Teams
• Be able to work on own initiative and committed to partnership work.

If you come from a Project Worker or Social Care Worker background, we would love to hear from you!

Focus Ireland is an equal opportunities employer.

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