Job Description

Intelligence Support Officer, Corrections Intelligence Group, Corrective Services NSW

• Clerk Grade 3/4, Salary $84,659 - $92,701 pa plus superannuation and leave loading
• Ongoing, full time office based role available

• Location – Corrections Intelligence Group, Silverwater

• A challenging and rewarding career and opportunities for training and career development

The Corrections Intelligence Group (CIG) provides high level intelligence support to Corrective Services NSW (CSNSW) stakeholders and various law enforcement agencies. Intelligence products disseminated by the CIG assist with decision making processes around the management of offenders in custody and under community corrections supervision.

Your role

The Intelligence Support Officer undertakes a range of intelligence based administrative services to support stakeholders involved in the management of offenders in custody and under community corrections supervision. You will be a point of contact for enquiries and will prioritise accordingly and resolve/ re direct for resolution. All actions including administrative processes are required to be documented and stored appropriately.

What we’re looking for

Applicants for this role are required to have a basic understanding of the role of intelligence in the correctional environment (or equivalent), a strong customer focus with good interpersonal skills, a capacity to interpret information and complete data entry and report development in computerised systems. The following set of skills are required:

• High level of professionalism, confidentiality and discretion
• Proficient in the use of computers and data entry
• Self-directed and highly motivated
• Strong team player and proven ability to work collaboratively
• Efficient and effective time management skills, attention to detail and the ability to prioritise work tasks
• Sound written and verbal communication skills
• The ability to work calmly and effectively in a fast-paced and dynamic operational environment

Download the for further details about the essential requirements.

We do work that really matters

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

Targeted Question 1 Outline your administrative experience, including your ability to enter accurately (400 words)

Targeted Question 2. Provide an example of your ability to work in face paced operational environment and what tools you use to ensure you perform under pressure (400 words)

Applications close 5th July 2026, 11.59pm AEST

Note – Applicants are also advised that due to the nature of the work that the CIG undertakes, employees may be exposed to violent, graphic, and sexually explicit material as part of their duties.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Paula Quarrie at Paula.Quarrie@justice.nsw.gov.au or call 02 8372 5443.

If you’ve got a question about applying or require an adjustment in the recruitment process, please contact Maliha.shafique2@dcj.nsw.gov.au or at 02 8688 8726.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

For more information visit Your recruitment journey on the DCJ website.