Job Description

About Crisis24
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at www.crisis24.garda.com

Who We Are Looking For
Crisis24, a GardaWorld company, seeks an open-source intelligence (OSINT) analyst II based in Annapolis, Maryland, US. The analyst will join the a global team dedicated to bespoke geopolitical, security, and protective intelligence products within Crisis24's Embedded Intelligence Services. This role will require weekend and holiday work on a rotating basis. Schedule will be a hybrid model of remote and in-office work in Annapolis, Maryland, US.
Under the Program Manager's general supervision, the Intelligence Analyst II performs a wide variety of duties for a large roster of international clients, such as threat assessments, social media and dark web monitoring, global threat monitoring, geopolitical analysis, open-source investigations, travel security assessments, and related tasks. This position requires some meetings outside of regular working hours to accommodate team members and clients across multiple time zones.
What You Will Work On
• Carry out extensive open-source research on a variety of topics, such as person of interest (POI) investigations, online exposure assessments (OEAs), geopolitical analysis, travel risk assessments, site and event risk assessments, and other bespoke intelligence products.
• Alignment with US intelligence community standards and best practices.
• Conduct social media monitoring and intelligence (SOCMINT), both manually and via investigative tools.
• Conduct dark web monitoring using a secure platform.
• Assist with travel risk management, including sending pre-departure briefs, monitoring VIP travel, and creating travel-related bulletins, etc.
• Analyze and assess risks to clients by leveraging sensitive data and proprietary technology to gauge client impact.
• Write and disseminate clear analytical assessments in accordance with the Crisis24 style guide.
• Utilize structured analytical techniques to deliver high-quality intelligence products.
• Collect and analyze data to deliver visualization products that provide clear impact and insight.
• Conduct detailed mapping in Google MyMaps.
• Provide administrative and operational support to the client such as participating in meetings, project tracking, and supporting partner outreach.
• Collaborate with an international team across multiple time zones, maintaining clear communication with team members and clients.
• Participate in regular trainings and webinars to stay current on world events, security trends, OSINT techniques, etc.
• Provide excellent customer service to international clients.
• Operate with the highest standards of confidentiality and information security.
Who You Will Work With
The analyst joins Crisis24’s Embedded Intelligence Services division and will be on a multinational team working on a variety of projects. The individual will collaborate with Crisis24 intelligence and security peers, the dedicated team, as well as clients.
What You Will Bring
• Bachelor's degree required
• Fluency in written and spoken English; strong preference for fluency in French and/or German
• 2+ years of experience in intelligence analysis or closely related fields; strong preference for experience drafting formal risk assessments aligned with US intelligence community standards
• Superb analytical writing skills; Demonstrated experience writing clearly, technically, and concisely in a professional setting, preferably in a fast-paced environment
• Familiarity with protective intelligence workflows, best practices, and methodologies
• Familiarity with social media monitoring on a variety of platforms such as Facebook, Instagram, LinkedIn, X, TikTok, Reddit, Gab, Bluesky, Chan boards, Telegram, etc.
• Ability to collect data and synthesize incomplete and contradictory information
• Working knowledge of Google Earth and Maps or alternative mapping software
• Familiarity with advanced Boolean queries
• Global awareness and understanding of how geopolitical, environmental, and security threats can adversely affect a multinational organization
• Ability to work independently
• Ability to take initiative and identify opportunities for self-improvement
• Superb judgment and critical thinking
Work conditions
Office setting and machine use. Sitting, standing, walking, hearing, speaking, reading, writing.
Note:
• Flexible hours and work days are required to meet Crisis24 core 24/7 mission.
• Candidates will be asked to pass a background check as well as writing and technology aptitude screenings as a condition of employment.
• EEO/AA Employer/Vets/Disability

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.