Job Description

About Crisis24
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at www.crisis24.garda.com

Essential Duties/Responsibilities
Support the 24/7 analytical needs of client engagements on-site at the client's Global Security Operations Center (GSOC). Works directly with their manager and the EIS team to produce analysis addressing client-specific requirements. In coordination with Embedded Intelligence Services' leads, and in accordance with appropriate guidance, this job will track and respond to Crisis24 alerts and world events for client impact; assist or collaborate with relevant parties on production of analytical assessments; proactively leverage existing Crisis24 resources to address gaps in analyses, assessments, capability, and data; Assist in production of specific briefings or presentations; assists in managing emergency incidents by using judgment and skills in accordance with commonly accepted incident management best practices and client policies and procedures; and other duties as assigned within scope of the program.

Education Requirements
Bachelor’s degree required

Work Experience
0 to 3 years of experience in intelligence gathering, analysis, alerting, threat assessment, incident response or a related field required.

Skills
• Ability to take initiative and multi-task under pressure.
• Effective problem-solving and time-management skills.
• Strong written and verbal communication skills required; accurate typing skills.
• Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint. Knowledge of Google Earth and Maps.
• Strong customer-service skills, especially in person and over the phone; ability to communicate across varying professional levels.

Foreign travel and experience preferred.

Work conditions
• Office setting and machine use.
• Sitting, standing, walking, hearing, speaking, reading, writing.
• Required to be on client-site at GSOC during shifts (located in the City of Boston)
• Shift work (including overnights, weekends, holidays) required to support client's 24/7 mission.

Note:
• Flexible hours and work days are required to meet Crisis24 core 24/7 mission.
• Required to be available to travel to client locations as needed.
• Candidates will be asked to pass a background check as well as writing and technology aptitude screenings as a condition of employment.
• Any person hired to work in the space should know they will be fingerprinted and these prints will be run by FBI as they will have access to CJIS systems.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.