Job Description

Intelligence Analyst

Application Deadline: 5 June 2026

Department: Legal

Employment Type: Permanent - Full Time

Location: Birmingham

Key Responsibilities

• Utilising the available claims data to proactively identify potential fraud instructions from within Keoghs and from within the wider Davies Group claims departments;
• Undertaking intelligence screening on cases referred into Counter Fraud Services;
• Liaising with internal clients and potentially external clients to present findings and secure additional fraud instructions into Counter Fraud Services;
• Identification of themes, trends and changes in behaviours and thereafter reporting regularly into the Intelligence Data Manager and other key stakeholders;
• Identification and analysis of linked claims and/or serial claimants to support our Linked & Organised Fraud offering;
• Achieving a daily chargeable target;

Skills, Knowledge and Expertise

• Previous experience in an Intelligence Analyst role within either an insurer or legal setting is essential;
• Experience in identification of and analytical work on linked and organised fraud claims is desirable;
• Understanding of legal framework within which intelligence can be disclosed;
• Proficient in the use of MS Office (Excel and Word in particular);
• Drafting comprehensive and professional reports summarising key issues;
• Good level of commercial awareness;
• Excellent communication skills – verbal and written;
• Confidence and ability to liaise with clients/customers when presenting a reasoned, logical argument;
• Ability to work to tight deadlines and under pressure;
• Ability to work under own initiative and innovative in their thinking;

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets