Job Description

Meta is looking for a dynamic Program Manager to join the Integrity Product Program Management team. The Integrity Product Program Management team is responsible for building, driving, and scaling processes in service of product goals that uphold our integrity mission - to protect the community at scale, with legitimacy. As a program manager on this function, you will lead programs driving goals across integrity.

The ideal Program Manager is someone who has knowledge or expertise in running large-scale programs, rapidly building cross-functional relationships, and risk management. They will be key partners in helping to ensure we have effective risk management capabilities so we are able to understand and mitigate threats to our users today and prepare for those tomorrow.

Specifically, the Integrity Product Program Management team will: (1) Evaluate existing and future product problem spaces through a comprehensive Meta lens, auditing similar problems in multiple places, to ensure that integrity solution development is universal and de-duplicated. (2) Build playbooks and process channels to help the integrity product scale across Facebook and the multiple ever-expanding dimensions with minimal friction for partner teams. Connect dots by understanding and auditing where people are solving the same or similar problems in different places and eliminating duplication. (3) Drive playbook adoption and application to hit clear quantifiable Meta-wide integrity product goals, mitigating risk. (4) Scale product by constantly driving efficiencies (e.g. reduce overhead, increase speed to execute).

Responsibilities

Responsible for managing multiple integrity programs using agile best practices. This includes planning, coordinating with cross-functional teams and leadership, tracking status and reporting, providing updates to the project team and key stakeholders, and creating the appropriate program documents and executive communications

• Evaluate existing and future problem spaces through a comprehensive Meta lens, auditing similar problems in multiple places, to ensure Cross-Meta Integrity solution development is universal and de-duplicated
• Build playbooks and process channels to help Integrity product scale across Meta and the multiple ever-expanding dimensions with minimal friction for partner teams
• Drive standardized playbooks for identifying and closing gaps for integrity experiences for new products and users
• Scale playbooks by constantly driving efficiencies (e.g. reduce overhead, increase speed to execute)
• Develop Meta-wide playbooks for launching integrity levers both during crisis (crisis interventions, etc.) and steady state
• Build close relationships with other highly cross-functional teams within Meta including, but not limited to, integrity, Family of Apps, Monetization, and Global Operations
• Engage with cross-Meta teams ready to scale and mature capabilities on company-wide initiatives and governance
• Demonstrate understanding of the supported Integrity product domain by conducting analyses, presenting findings, and informing product decisions, design measurement methodology, and conduct a deep analysis of the problem space
• Select appropriate integrity metrics to measure the success of the program and highlight trends or themes from raw data
• Evaluate existing and future product problem spaces through a comprehensive Meta lens, auditing similar problems in multiple places, to ensure integrity solution development is universal and de-duplicated

Qualifications

8+ years experience in program or project management supporting product development

• Integrity experience in user safety, trust and safety, product inception, or scalability
• Experience with product development methodologies, including agile and product execution
• Experience evaluating data to understand trends and support decision making
• Experience driving alignment amongst a wide stakeholder base, including leadership, peers, technical, and non-technical stakeholders
• Experience identifying root causes of complex issues, developing solutions, and driving resolution across cross-functional teams Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Product Development related project management certifications (e.g. Project Management Professional or Certified Scrum Master)
• Track record of operating independently, developing novel approaches to solve ambiguous problems, being detail-oriented, and delivering results at a large scale