Job Description

What we need…
COCC is seeking a Systems Analyst to help design and enhance our banking technology products. This role is ideal for someone with systems design and configuration experience in a banking or financial services environment who enjoys collaborating across teams, solving complex problems, and supporting product development from design through implementation.

What’s in it for you…
COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award-winning employer, including:
• Hybrid schedules and ample paid time off allowing you work/life balance and flexibility
• Customized training and onboarding to support you in your first year at COCC
• Robust employee development programs aligned with career pathing objectives
• Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets
• Generous PTO offerings, benefits and competitive compensation
• On-site fitness centers, wellness incentives, and lifestyle spending accounts
• Tuition Reimbursement
• One-on-one career coaching
• DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
• Financial planning assistance with certified professionals
• Peer recognition programs
What you’ll do…
• Design COCC products and interfaces based on customer, vendor, and industry requirements

• Compose bug fix documentation and functional specifications

• Document product designs and procedures

• Serve as a technical liaison during new product implementations

• Participate in product planning and design meetings and review proposed solutions

• Evaluate business and system impacts across multiple areas

• Stay current on industry trends and regulatory compliance requirements

• Develop test plans and testing procedures for enhancements and version releases

• Test and review new products, releases, and documentation

• Research and troubleshoot issues identified during testing

• Collaborate with developers on redesign needs and testing follow up

• Assist with release notes and system documentation

• Perform testing of implemented designs and complete regression testing for assigned applications

• Respond to Customer Service inquiries related to regulations, industry requirements, and product functionality

• Analyze client issues related to design flaws and recommend solutions

• Deliver training on application changes and enhancements as needed

• Support off hours production issues when required

• Assist with project and resource planning activities

• Coordinate release planning and testing efforts with internal teams, vendors, and customers

• Recommend process improvements

• Maintain project plans, status reporting, and enhancement work estimates as needed

• Provide technical assistance to less senior systems staff

What you’ll bring…
• Bachelor’s degree or equivalent work experience

• Minimum 3 to 4 years of systems design or configuration experience in a banking or financial services environment

• Ability to read, analyze, and interpret banking periodicals, professional and technical journals, and technical procedures

• Strong verbal and written communication skills

• Solid analytical skills and strong attention to detail

• Ability to prioritize and manage multiple tasks in a demanding environment

• Strong organizational skills

• Strong knowledge of banking applications and application integrations

• Strong knowledge of programming concepts

• Strong knowledge of relational database concepts

• Ability to write and interpret functional specifications

The salary range for this job is $80,100-$120,100. This is a hybrid position in Southington, CT.