Job Description

About Freelancer.com

Thirteen-time Webby award-winning Freelancer.com is the world’s largest freelancing and crowdsourcing marketplace by total number of users and projects posted. With over 80 million registered users who have posted more than 30 million projects and contests in over 4,000 areas – from website development and logo design to marketing, copywriting, astrophysics, aerospace engineering, and manufacturing – we are at the forefront of the future of work. Freelancer Limited is listed on the Australian Securities Exchange (ASX:FLN) and quoted on OTCQX Best Market (FLNCF).

Primary Responsibilities:

• Be the main point of contact regarding technical concerns on Escrow.com’s APIs, webhooks, and other integration products.
• Review the needs and requirements of clients, and recommend APIs or integration products that would best suit them.
• Provide guidance for ongoing client integrations, ensuring their successful implementation.
• Be involved in technical discovery discussions with potential clients, and provide them an overview of how integrations with Escrow.com work.
• Make updates to Escrow.com’s API when necessary, including bug fixes or implementing new APIs for integrations.

Qualifications are required/must for applicants:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Strong problem-solving and debugging skills.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical clients.
• Strong knowledge of API design principles and web technologies (REST, JSON, XML, etc.).
• Attention to detail and a commitment to delivering high-quality support.

Nice-to-haves/pluses:

• Proficiency in Python
• Knowledge on Javascript, CSS, HTML and other programming languages
• Experience with monitoring and troubleshooting tools (Kibana, Grafana, etc)
• Experience with Postman, Chrome DevTools
• Experience in using design tools such as Figma, or Moqups
• Knowledge in the payments industry

What We Offer: Benefits & Perks

• Career Growth & Ownership: Work hard, take ownership, and see your career soar in a dynamic, fast-paced, and meritocratic environment.
• Engaging & Fun Culture: Get inspired and stay connected through regular company-wide hackathons, monthly engagement events, and sports activities – with opportunities to showcase your skills and win cash prizes!
• Comprehensive Health & Wellbeing: We’ve got you covered with competitive health benefits to keep you and your family healthy (HMO, Life, and Personal Accident Insurances).
• Daily Fuel: Enjoy delicious free daily meals, snacks, and beverages in our office to help you stay energized, productive, and focused throughout the day!
• Transparency & Open Communication: Experience our commitment to openness at our weekly company-wide town halls, featuring direct Q&A sessions with our CEO.

Ready to make an impact?

If you're excited by this opportunity and believe you have what it takes to help us build an even more incredible team, we encourage you to apply!