Ninja 🥷🏽 نينجا

Integrations Specialist

Ninja 🥷🏽 نينجا  •  Riyadh, SA (Onsite)  •  4 months ago
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Job Description

Ninja is seeking a detail-oriented and tech-savvy Integration Specialist to manage and optimize system connectivity between internal tools, third-party platforms, and partner restaurant systems. The ideal candidate will have strong experience in API integrations, POS connectivity, workflow automation, and technical troubleshooting, with a proven ability to enhance operational efficiency and reduce cancellation rates across integrated restaurants.

Requirements

  • Manage and maintain integrations between internal systems, third-party platforms, and restaurant partner tools including POS systems and delivery applications.
  • Work closely with Operations, IT, and Product teams to define integration requirements and deliver scalable, reliable technical solutions.
  • Document integration workflows and perform ongoing troubleshooting to ensure accurate data flow and efficient automated processes.
  • Lead integration testing with vendors, partner restaurants, and external technology providers.
  • Monitor integration performance to ensure stability, reliability, and compliance with industry standards.
  • Identify root causes of technical issues and implement enhancements to improve restaurant performance and reduce cancellation rates.
  • Communicate with vendors, partners, and internal teams to coordinate system updates, integrations, and issue resolution.

Required Skills & Qualifications

  • Strong experience in System & Software Integration
  • Proficiency in API Management (REST, webhooks)
  • Hands-on experience with POS & Delivery App Integrations
  • Knowledge of workflow automation tools (Zapier, Mulesoft, Workato)
  • Solid troubleshooting and technical support abilities
  • Strong understanding of data consistency, process optimization, and system reliability
  • Experience working with CRM, ERP, logistics, or restaurant systems
  • Excellent communication and stakeholder management skills

Additional Strengths

  • Strong analytical and problem-solving skills
  • High attention to detail
  • Ability to work cross-functionally across operations, tech, and product teams
  • Performance-driven, with a focus on reducing failures and cancellations for integrated restaurants
Ninja 🥷🏽 نينجا

About Ninja 🥷🏽 نينجا

Born from big dreams in 2022, Riyadh, Ninja quickly leaped from concept to reality, fueled by the trust and loyalty of our vibrant community. From the start, we've been more than a delivery service; we're your go-to Ninjas for everything essential — grocery, bakery, coffee, beauty and hygiene products, and more, all delivered in stealth mode, in less than 30 minutes, thanks to our network of dark-stores and swift last-mile service. Through listening, learning, and relentlessly refining, today Ninja has become a symbol of efficiency and speed.

Craving a delivery service that matches your dynamic lifestyle, available at the swipe of a finger? Enter Ninja. With our app, a world of tens of thousands of products awaits your command, ready to be delivered with an unmatched speed. Whether it's a feast for tonight or the essentials for everyday life, we've got you covered, offering a seamless, hassle-free experience that is as fast as it is reliable.

Ninja's quest did not end in Riyadh. Our operations extended to cover all of Saudi Arabia (Jeddah, Eastern Province, Mecca, Madina, Kharj, Tabuk, Hail, Buraidah, and much more); and then beyond Saudi Arabia, we’re bringing Ninja to other GCC countries, like Qatar and Bahrain. This expansion isn't just growth; it's our pledge to provide everyone with Ninja's promise of speed, reliability, and convenience.

With Ninja, every delivery is an adventure, and every order is a mission accomplished. Join us on this exhilarating journey. Download the Ninja App! www.ananinja.com/app

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
Riyadh, Saudi Arabia, SA
Year Founded
2022
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