Rack Room Shoes

Integration Engineering Intern

Rack Room Shoes  •  Charlotte, NC (Onsite)  •  3 months ago
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Job Description

As an Integration Engineering Intern, you will get hands-on experience in our hardware lab, learning how to take professional-grade laptops delivered from the manufacturer to a fully optimized machine. You’ll work directly with senior engineers to master the rollout of Windows 11 and learn how large-scale tech teams deploy hardware at speed.

Essential Functions:

  • Help transition the fleet to Windows 11 by installing the OS, configuring security settings, and ensuring drivers are up to date.
  • Use professional deployment tools to "image" computers, automatically installing necessary apps and settings.
  • Run performance checks and quality assurance to ensure laptops are fast, stable, and ready for use.
  • Troubleshoot technical issues when a build is not working and identify fixes.
  • Partner with Support Engineers and Asset Managers to suggest improvements to internal asset management workflows.
  • Research and provide feedback to the team regarding process modernizations and efficiency improvements.

Knowledge, Skills, and Abilities:

  • Tech enthusiast with a passion for understanding how computer hardware works "under the hood".
  • Strong attention to detail with the ability to follow technical guides precisely.
  • Curious learner excited to understand enterprise-level software deployment.
  • Excellent verbal and written communication skills.
  • Must be proficient in MS Suite including Word, Excel, PowerPoint, and Outlook.

Minimum Requirements:

  • Comfortable using small tools and handling delicate electronic parts.
  • Ability to follow a technical guide precisely and double-check work for accuracy.

Physical Demands:

  • Must have the ability to use hands and fingers to handle delicate electronic parts and manage hardware.
  • List other physical demands, such as frequent lifting of computer equipment (e.g., up to 50 pounds).

Work Environment:

Primarily a hardware lab and office environment.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills requires of the position. All employees may have other duties assigned at any time.

Rack Room Shoes

About Rack Room Shoes

We believe shoes are more than just shoes, because we know your life is more than just footsteps.

Rack Room Shoes and Off Broadway Shoe Warehouse are known as innovators and authorities in our industry. We offer a great variety of on-trend styles for women, men and children in athletic, comfort and dress categories, while providing a delightful and trusted shopping experience for our valued customers. We also offer outstanding values on a wide selection of nationally recognized brands and exclusive private brands.

REAL TRUST

Our customers mean everything to us. You can count on us to consistently provide quality brands, current styles at affordable prices, and great service to fit the way you shop. Serving today’s busy families is our specialty. Our more than 500 stores feature an open concept design, with inventory that’s visible and accessible – makes it much easier and quicker to choose styles and find correct sizes for the entire family. With two brands in one family, you have more locations to shop, with returns or exchanges accepted at Rack Room Shoes or Off Broadway Shoe Warehouse. You can also earn and use your Rack Room Shoes Rewards Points at both locations, Shop Your Way online, in-store, on our APP or with Curbside Pick-Up.

REAL ADVOCACY

Rack Room Shoes maintains a special commitment to those in need. Through RACK ROOM SHOES GIVES, our ongoing philanthropic program, we provide ways in which customers and employees can seek support for charitable organizations, instilling trust and inspiration in the communities we serve.

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
Charlotte, North Carolina
Year Founded
Unknown
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