Job Description

As an Integration Engineering Intern, you will get hands-on experience in our hardware lab, learning how to take professional-grade laptops delivered from the manufacturer to a fully optimized machine. You’ll work directly with senior engineers to master the rollout of Windows 11 and learn how large-scale tech teams deploy hardware at speed.

Essential Functions:

• Help transition the fleet to Windows 11 by installing the OS, configuring security settings, and ensuring drivers are up to date.
• Use professional deployment tools to "image" computers, automatically installing necessary apps and settings.
• Run performance checks and quality assurance to ensure laptops are fast, stable, and ready for use.
• Troubleshoot technical issues when a build is not working and identify fixes.
• Partner with Support Engineers and Asset Managers to suggest improvements to internal asset management workflows.
• Research and provide feedback to the team regarding process modernizations and efficiency improvements.

Knowledge, Skills, and Abilities:

• Tech enthusiast with a passion for understanding how computer hardware works "under the hood".
• Strong attention to detail with the ability to follow technical guides precisely.
• Curious learner excited to understand enterprise-level software deployment.
• Excellent verbal and written communication skills.
• Must be proficient in MS Suite including Word, Excel, PowerPoint, and Outlook.

Minimum Requirements:

• Comfortable using small tools and handling delicate electronic parts.
• Ability to follow a technical guide precisely and double-check work for accuracy.

Physical Demands:

• Must have the ability to use hands and fingers to handle delicate electronic parts and manage hardware.
• List other physical demands, such as frequent lifting of computer equipment (e.g., up to 50 pounds).

Work Environment:

Primarily a hardware lab and office environment.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills requires of the position. All employees may have other duties assigned at any time.