Job Description

Why project44?

At project44, we believe in better.

We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.

With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.

Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose.

AI at project44

We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers.

If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.

The Direct Integrations team sits at the heart of this mission. We turn carrier and customer complexity into reliable, scalable connectivity - balancing speed, quality, and long-term network health.

The Opportunity:

We’re hiring anIntegrations Engineer to join our Direct Integrations team in Kraków. This role is for someone who thrives at the intersection of technology, operations, and problem-solving.

You’ll own end-to-end delivery of carrier and customer integrations across multiple modes (FTL, LTL, Parcel, Ocean, Air), working hands-on with APIs, EDI, and flat files. Beyond execution, you’ll help improve how we operate - contributing to automation, AI adoption, and process improvements that scale impact across the team.

This is not a pure project management role. It’s a technical, outcome-driven position with real ownership.

What You’ll Do

Integration Delivery & Ownership

• Own end-to-end delivery of integrations, from technical review through testing and go-live.
• Configure, validate, and troubleshoot integrations using APIs, EDI, and flat-file connections.
• Investigate complex data, mapping, and tracking issues; identify root causes and drive durable fixes.
• Manage multiple integrations and support tickets in parallel while meeting SLA expectations.

Operational Excellence

• Ensure integrations meet quality, performance, and data standards before production release.
• Actively manage your queue, prioritizing work based on customer impact, urgency, and business value.
• Document solutions, edge cases, and best practices to reduce repeat issues and improve onboarding.

Cross-Functional Collaboration

• Work closely with Product, Engineering, Customer Success, Support, and Sales to unblock delivery.
• Translate technical constraints into clear recommendations and trade-offs for non-technical stakeholders.
• Support strategic customers and deals by ensuring integration readiness and realistic timelines.

Automation & AI Enablement

• Use AI tools to improve efficiency, accuracy, and speed in daily work (analysis, troubleshooting, communication).
• Contribute ideas and prototypes for automation across the integration lifecycle.
• Help scale successful workflows by sharing templates, prompts, or playbooks with the team.

What You’ll Bring

Required Experience

• 3+ years of experience in technical integrations, technical operations, or implementation roles.
• Hands-on experience with APIs, EDI, and/or flat-file data exchange.
• Strong analytical and troubleshooting skills with the ability to work through ambiguous problems.
• Comfort working in ticket-based environments with SLAs and competing priorities.
• Clear written and verbal communication skills in English.

Technical & Tooling Familiarity

• Experience with tools such as Postman, JSON/XML, SQL, GitHub, Jira, Confluence, ObserveKibana, or similar.
• Understanding of data mapping, validation, and testing practices.
• Familiarity with logistics, transportation, or supply chain systems is a strong plus.

Ways of Working

• Strong sense of ownership - sees problems through to resolution.
• Comfortable collaborating across teams without formal authority.
• Curious, adaptable, and motivated to continuously improve how work gets done.
• Willingness to leverage AI and automation as part of everyday problem-solving.

Nice to Have

• Experience with multiple transport modes (FTL, LTL, Parcel, Ocean, Air).
• Exposure to iPaaS platforms or workflow automation tools.
• Additional languages (nice to have, not required).

Why This Role Matters

Technical Integration Managers are critical to project44’s network scale. The quality and speed of your work directly affect customer experience, revenue growth, and our ability to automate at scale. This role offers strong visibility, real ownership, and a clear path to growth.

Location

This is a hybrid role, based in our Kraków office.

• In-office Commitment: Our office is where ideas spark, connections thrive, and innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on-site, in our beautiful Kraków office four days a week Together, we’re building something extraordinary—learn, grow, and thrive in our fast-paced, transformative environment.