Job Description

Your Mission

Play a key role in connecting the systems and data flows that keep the business running. You will build, enhance, and support integrations on the Jitterbit Harmony platform, delivering scalable and production-ready solutions, enable trusted data exchange across the enterprise, and support reliable data flows into the data warehouse.

Working closely with internal stakeholders, you will turn defined requirements into robust technical solutions with strong error handling, clear monitoring, and solid documentation. Your work will help ensure that integrations and ETL processes are secure, supportable, and reliable over time.

What You’ll Do

Core Responsibilities

• Build, maintain, and improve Jitterbit Harmony integrations, including APIs, data transformations, and process automation, based on defined requirements and technical designs.
• Ensure integrations are production-ready through proper logging, error handling, retries and notifications.
• Troubleshoot integration issues end-to-end, including connectivity, authentication, data mapping, runtime behavior, and data quality. Perform root cause analysis, implement fixes in a timely manner, and document preventive actions.
• Support Jitterbit runtime operations with a focus on Private Agents, including agent groups, routing, and high availability behavior.
• Maintain clear technical documentation and support procedures for integrations.

Strategic Responsibilities

• Ensure integrations follow security, governance, and best practice standards.
• Proactively identify integration risk areas such as fragile mappings, unclear ownership, missing monitoring, or performance bottlenecks, and propose practical improvements aligned with platform capabilities.

What You Bring

• at least 2 years of hands-on experience developing, supporting and deploying integrations in Jitterbit Harmony or a comparable iPaaS platform.
• Work with Design Studio and ideally also Cloud Studio
• Strong verbal and written communication skills in English.
• Strong integration fundamentals, including REST APIs, JSON/XML, authentication concepts, ETL, batch integrations, real-time integration design.
• Strong troubleshooting and problem-solving skills.
• Good understanding of data models and experience with SQL.
• Available to work on-site in Noida or willingness to relocate.

Nice to Have

• Experience with Managed Azure SQL, including building and maintaining aggregation views and stored procedures.
• Familiarity with Jitterbit agent architecture, especially Private Agents, agent groups, and high availability concepts.
• Experience working in an agile framework and associated Scrum methodology.
• Knowledge about different database paradigms beyond traditional RDBMS, such as columnar databases (e.g., ClickHouse), time-series databases, or document stores, and when to apply them for analytics or high-volume data workloads.
• Experience integrating heterogeneous data sources, including analytical databases like ClickHouse, into enterprise integration workflows for reporting, observability, or cross-system data synchronization.
• Familiarity with data mesh principles, including domain-oriented data ownership, data as a product, self-serve data infrastructure, and federated computational governance.

What We Offer

Want to join a team that enjoys making secure connectivity simple for our customers? You’ll be among people who believe in:

• Caring PASSIONATELY about keeping our customers safe – We’re dedicated to solving problems. Whatever it takes.
• Thinking UNCONVENTIONALLY to stay ahead – The world never fails to surprise us. So let’s surprise it first.
• Doing the hard work to make things SIMPLE – Craft and hone something that delights in its simplicity.
• Working COLLABORATIVELY to build success – The power of the team will always make us faster and better.

As a testament to this, Open Systems has been recognized as an outstanding place to work. You’ll be surrounded by smart teams who enrich your experience and provide opportunities you will need to develop your skills and advance your career. 

We look forward to receiving your online application (please note that you need to compress your application into two attachments). Only direct applications will be considered.

Come as you are! We are looking for amazing people of diverse backgrounds, experiences, abilities, and perspectives. Open Systems welcomes and encourages diversity in the workplace regardless of race, gender, religion, age, sexual orientation, disability, or veteran status.

About Open Systems

Open Systems is about secure connectivity made easy, combining SD-WAN, Firewall, SWG, CASB, and ZTNA into a framework that supports secure connectivity across cloud and hybrid environments and locations. Open Systems Managed SASE provides a comprehensive SASE solution through an easy-to-use customer portal, underpinned with a unified data platform to drive future innovation, all delivered as a 24x7 managed service.