Job Description

Overview

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. Join a team where compassion and ambition go hand-in-hand!

✨ Benefits include:✅ Competitive compensation & benefits ✅ Medical, dental, vision✅ Company-paid life insurance ✅ Flexible spending accounts ✅ 403(b) retirement plan

Why VCC?

• 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.
• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.
• A robust training & development culture to help you grow and advance your career.
• A workplace built on respect, collaboration and passion for care.

Responsibilities

Guide and offer referral assistance to patients in navigating evaluations for patients to, from and within the Dental Department in conjunction with other departmental healthcare needs. Establish and help maintain communication between patients, their families, clinicians, and the health care system while offering additional assistance when needed.

• Complete all associated paperwork; organize all necessary information from the patient medical record to accurately verify insurance information and check eligibility as needed for referrals
• Provide patients with scheduling information and instructions how to contact specialists and schedule appointments as needed
• Integrate prevention and screening recall systems into electronic medical record
• Assist in data collection, data entry, evaluation and program reports
• Interact directly with patients and their caretakers as needed, providing excellent care to all; remain objective and non-judgmental; regularly assist patients by answering questions and resolving issues that may arise during the referral process; document all communication
• Assist patients in applying for various health care programs (BCCTP)
• Assist in planning, developing and implementing program strategies
• Assist supervisor in compiling, analyzing an summarizing data and information for program reporting requirements

Qualifications

Minimum Qualifications

• High school diploma or equivalent
• Two years’ experience in medical, social service setting or related field
• Bilingual English/Spanish

Preferred Qualifications

• Associate’s degree in related field preferred

Pay Range

• $22.00 - $24.00 per hour DOE