Job Description

Who we are:

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.

Reporting directly to the Distribution Engineering Manager within the Operations department, the Integrated Solution Engineer is responsible for collaborating with, but not limited to, the Information Technology, Quality, Product Development, Sourcing, Purchasing and Logistics departments. Primary duties include researching, testing, and implementing new system upgrades and enhancements, and sustaining existing system configurations.

Visual Comfort Offers:

• Work-Life Balance: Monday – Friday, 7:00am – 4:00pm
• Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
• Paid Time Off: Generous vacation accrual and paid time off policies.
• Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
• Compensation: Competitive compensation plan
• Health Benefits: Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date.
• Insurance: Company-provided life insurance and short-term disability coverage.
• Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

How success is defined:

• Implement, configure, and maintain Warehouse Management System (WMS) and Transportation Management System (TMS) software to ensure it meets business needs and operational goals.
• Analyze system data and identify trends to improve inventory and transactional accuracy, system functionality, and overall operational efficiency.
• Work with Operations, Product Engineering, Product Development, Purchasing and Information Technology to enhance supply chain workflows, implement upgrades, and ensure smooth system integration.
• Participate in the full lifecycle of WMS projects, including gathering requirements, developing test plans, executing user acceptance testing, and assisting with system rollouts.
• Design, develop, and implement automation upgrades to handle increasing demand and evolving business needs and functions.
• Recommend performance tuning and optimization of automated systems to improve speed, efficiency and reliability.
• Troubleshoot technical issues, provide user support, and ensure the systems run smoothly.
• Research and implement new, improved functionalities and configurations within the WMS and TMS software.
• Create user manuals, standard operating procedures (SOPs), and other supporting documentation.
• Train end-users on how to use new or modified system functionality effectively.
• Exhibits and adheres to the established Visual Comfort Company Values.
• Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule while being present in the workplace to effectively collaborate and communicate amongst co-workers and teams.

What you will bring:

• 4-7 years’ previous experience in developing warehouse distribution systems
• Prior experience in high volume, automated distribution environments
• Bachelors degree in Industrial Engineering or Manufacturing Engineering
• Strong aptitude for and proficiency in Enterprise Resource Planning, Warehouse Management, and Transportation Management Systems (JD Edwards preferred)
• Prior experience in Quality Management Systems, preferred
• Demonstrated experience with lean methods, automation, warehouse design and slotting, time studies, process flow mapping, and process troubleshooting and improvement.
• Exceptional organizational and time management skills, with a strong attention to detail
• Ability to prioritize and handle multiple tasks and changing priorities
• Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
• Demonstrate exceptional communication across all contact channels, including email, chat and phone
• Available to work a flexible schedule including weekends, early mornings, late evenings
• Equivalent combinations of education and experience will be considered for this role

Compensation Range: $104,000 - $106,000

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Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).