The Royal Children's Hospital

Integrated Family Support Services Case Manager

The Royal Children's Hospital  •  $117k - $120k/yr  •  Hobart, AU (Onsite)  •  1 day ago
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Job Description

Integrated Family Support Services (IFSS) Case Manager

  • Fixed Term Parental Leave Contract – until end of Feb 2027
  • Full-time position – Monday to Friday
  • $58.51p/h + salary packaging + super
  • 5 Weeks Annual Leave per annum (pro rata)
  • A friendly, supportive, professional development work environment

Hobart City Mission (HCM) walks alongside people in Southern Tasmania, connecting them to the supports they need to live the life they choose.

IFSS program provides outreach support to enhance parenting skills and improve the wellbeing and safety of children. This is a voluntary service and referrals may come through from other services or directly from parents or guardians wishing to access extra support.

We are looking for a dynamic and professional ‘people person’ to join our IFSS team as a Case Manager. Working within a supportive team, you will be responsible for managing, monitoring and prioritising families on your caseload.

About the role:

  • Support clients with self-improvement, building resilience and developing life skills.
  • Assess the family function, parenting capacity and the developmental levels of infants, children and adolescents
  • Ensure children are safe and levels of risk are being monitored
  • Refer families to appropriate services as needed
  • Support families in meeting their identified goals

About you:

  • Degree or Diploma in Social Work or similar field with 3-5 years relevant experience
  • Demonstrated ability to work with family, children and teens of all ages, with an understanding of child and adolescent development
  • Experience working with individuals experiencing homelessness, family violence, alcohol and other drugs, mental health issues, child development/milestones
  • Understanding of trauma-informed practice
  • A calm and reassuring manner that enhances a safe environment
  • Excellent listening skills with ability to quickly assess and respond to risks

HCM actively promotes diversity and inclusion in recruitment and employment. We welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people who identify as LGBTQIA+, people living with disability, and people with lived experience relevant to the communities we work alongside. We recognise the value that diversity and lived experience brings in strengthening our services, our culture and our decision making. If you require support or adjustments during the recruitment process, please reach out.

Applications must include a cover letter and resume outlining your suitability for the role. More information can be found in the Position Description on our website – head to Your Local Charity > Work with Us Applications can be made via Seek or by emailing careers@hobartcitymission.org.au and clearly marked IFSS Case Manager.

The successful applicant must have a valid drivers licence, National Police Certificate (no older than 6 months) and a current Working with Vulnerable People Registration (employment category).

If you have any further questions about the role or the recruitment process, please call Sophie or Hanna on 03 6215 4200. 

Applications close Monday 24th August 2026 at 10am.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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