Job Description

A brief summary of what's ahead

Location:

Horizons Reno County

Full Time Equivalent (FTE):

1

Job position summary:

Provide whole person care management services to assist clients connect with resources in an effort to improve areas related to medical care, mental health care and overall social determinants of health. This will be done through connecting consumers with community resources and ongoing coordination of care.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The benefits have never been more rewarding. Here are a few things we offer:

• Paid Parental Leave

• Tuition reimbursement

• Paid time off

• Holiday premium pay

• Shift and weekend differential pay

• 401k with a 6% employer match

• Medical, Dental, and Vision coverage

• Employee assistance program

Here is a look at the full job description:

Integrated Care Navigator - Horizons - FT

ESSENTIAL FUNCTIONS:

• Partner with treatment teams to identify needs a consumer may have that impact their quality of life
• Connect consumers with community resources and assist with coordination of housing, transportation, and any other social services to support the consumers overall wellbeing.
• Build community partnerships and develop coordination agreements to improve efficiencies of the coordination process between organizations
• Maintain collaborative communication between staff, consumers and consumer’s families
• Assist in care coordination when referring consumers to external resources and provide follow up contact to ensure the consumer’s needs were met
• Assists veterans in connecting with resources through Veteran Affairs and is identified as a primary behavioral health care coordinator on behalf of the veteran consumer assigned to them
• Data collection and tracking of performance indicators for consumers in collaboration with treatment teams
• Gather and provided information to treatment team relevant to treatment planning and ongoing service delivery
• Maintain documentation in the medical record
• Other duties as assigned.

MINIMUM KNOWLEDGE AND SKILLS REQUIRED

• Basic familiarity with community mental health services
• Basic familiarity with operating a computer system
• Customer service skills

REQUIRED BEHAVIORAL SKILLS

• Integrity:
  • A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.
  • The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System
• Compassion:
  • A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.
  • Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.
• Accountability:
  • Demonstrated track record of ownership of situations, projects and issues.
  • Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.
• Respect:
  • Demonstrated ability to collaborate with a diverse population.
  • Treat all internal and external customers with a positive, proactive service orientation.
• Excellence
  • Strong communication and presentation skills.
  • Proven ability to think strategically but also must be able to lead day-to-day tactical processes.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

• High school diploma with an additional 2 or more years' experience working in a mental health setting OR
• Associates degree

PREFERRED EDUCATION AND EXPERIENCE:

• Associates degree in Social Work, Sociology, Psychology, or Special Education (with specialized training in human development and family dynamics)
  
• Experience related to care coordination in the medical or mental health field
• Three to five years’ professional experience in mental health services or a related field

LICENSURE OR REGISTRATION REQUIRED:

• Within 30 days of employment the employee must have completed CPST Case Management on-line training, KHS on-line training. Within 60 days of employment, the employee must have completed Adult Case Management training.

PREFERRED LICENSURE OR REGISTRATION:

• N/A

We provide equal employment opportunities

Hutchinson Regional Healthcare System does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran status, or any other status protected by applicable law. It is our policy to provide equal employment opportunities to all qualified individuals and to prohibit discrimination and harassment of any kind.

We participate in E-Verify

We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, we are required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before we can take any action against you, including terminating your employment. We will only use E-Verify once you have accepted a job offer and completed form I-9.