Do you want to apply your clinical skills to make an immediate impact in someone’s life? Be the first connection in a Thresholds client’s journey to mental health recovery as an Intake Specialist.
You will complete assessments with individuals interested in mental health services at Thresholds, meeting with clients, families, and providers in a variety of community-based settings throughout Chicago, including hospitals, nursing homes, specialized mental health rehabilitation facilities, or even a coffee shop. Each week, you will build rapport with new people, forming a short-term yet impactful relationship as you complete the IM+CANS and comprehensive service plan. While much of this role is autonomous, you will also work closely with a variety of Thresholds teams. Within the Intake team, you will collaborate with your colleagues and supervisor to determine the diagnostic impression and appropriate level of care for each individual. Additionally, you will partner with clinical programs to coordinate the transition of the client to the team’s ongoing care.
Enjoy great work/life balance and a supportive culture that provides you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will strengthen your clinical writing skills and set you up for a variety of career paths and growth opportunities within our organization.
To succeed in this role, you need:
Education required for this role:
What sets Thresholds apart:
Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.

Thresholds provides healthcare, housing, and hope for thousands of persons with mental health and substance use conditions in Illinois each year. Through care, employment, advocacy, and housing, Thresholds assists and inspires people to reclaim their lives.
Thresholds is one of the oldest and largest providers of recovery services for persons with mental health and substance use conditions in Illinois. We offer 30 innovative programs at more than 75 locations throughout Chicago, the adjacent suburbs, and four surrounding counties. Services include assertive outreach, case management, housing, employment, education, psychiatry, primary care, substance use treatment, and research.
Thresholds’ staff meets people where they are – out in the community. Offering services in a community-based setting makes them more accessible and effective and lessens the social exclusion that is often present in the lives of persons living with mental illnesses and substance use conditions. This allows our staff and clients to work on skills, clinical interventions, and recovery that allows them to live independent lives in their own neighborhoods
Our clients are all unique – coming from vastly different backgrounds and arriving with different needs, talents, and hopes. Each client works with our staff to set their own specific short-term goals and objectives, based on their needs, desires, and level of self-sufficiency. Recovery from mental illnesses and substance use is possible. Recovery is a process of finding and living a satisfying and meaningful life, as one defines it for oneself. We assist our clients as they work to reclaim a positive sense of self, and discover their own potential, gifts, and skills.