Grow Healthy
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.
The Intake Specialist I will coordinate the enrollment process of potential PACE participants, requires a minimum of two (2) years of experience in the healthcare industry. The Intake Specialist I will work with the Enrollment Development Specialists (EDSs) to assist in increasing the PACE program membership by effectively enrolling potential participants and supporting retention efforts. The Intake Specialist will be responsible for discussing, upselling, and explaining the overall services provided by the PACE Program. They will be housed at the AltaMed PACE site they support and will act as the bridge between the Marketing and Operations teams. The Intake Specialist I is responsible for managing participants’ enrolments; they will be the central point person and will work in conjunction with other PACE cross-functional departments to ensure participants are enrolled promptlyThis role demands to work in a fast-paced and team environment, in collaboration with internal and external AltaMed operations teams. The Intake Specialist I will utilize the Customer Relationship Management System (CRM) to track and monitor all leads and will be responsible for daily status reports on marketing efforts and participant enrollment progress. Other responsibilities include assisting with identifying new referral sources, conducting outreach activities, and generating enrollment leads through internal promotion activities. The Intake Specialist must ensure consistent compliance with all state, federal, and company-specific requirements.
Minimum Requirements
Associate's degree in healthcare, Business Administration, or a related nursing field of study, or a minimum of two (2) years of experience in the healthcare industry.
Current valid BLS certification required.
Minimum one-year experience working with the elderly and their families, preferably in a healthcare or community agency setting required.
Marketing/Sales experience preferred.
Bilingual Cantonese/Mandarin/Vietnamese/English or Spanish/English required.
Compensation
$25.00 - $29.32 hourly
Compensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
AltaMed is one of the nation’s largest community health networks. For more than 55 years, we have provided care to patients in the diverse neighborhoods of Los Angeles and Orange counties. For health care professionals dedicated to their patients, communities, and careers, AltaMed offers an opportunity to pursue professional goals with pride and distinction.
As a non-profit organization, we focus on the needs of our patients and the well-being of our communities. Our commitment to community health pushes us to look beyond our offices and clinics and see not just patients, but new possibilities for community wellness. Many of our employees joined us because their families were AltaMed patients and saw firsthand that patients are at the center of all we do.
This approach supports our ambitious goals. We are continually accredited by The Joint Commission (JCAHO), which ensures quality standards in U.S. medical facilities. We were the first community health network in the nation designated as a Primary Care Medical Home (PCMH). We are extremely proud of our patient satisfaction achievements, including our highest scores during our greatest period of growth. We have expanded to 40+ locations in Southern California, offering primary medical, dental, and senior care. We are active in community outreach and education and staffed by dedicated professionals committed to patient care.
Always looking for ways to serve more people, AltaMed leads the industry in bringing new individuals into our nation’s health care system as the top enroller for Covered California. As we continue to grow, we remain at the forefront of evolving health care systems, providing comprehensive care throughout patients’ lives. We will continue to build on our reputation as a rewarding long-term choice for both patients and professionals who believe quality health care is everyone’s right.
