Provide an end-to-end customer experience by responding to phone & email inquiries & scheduling appointments for both clinicians & non-clinical teams.
At Better Rehab, we started with one goal: to provide better Allied Health services for people living with a disability. Fast forward and we’ve grown into a leading National Allied Health provider, making a real impact every day!
As an Intake Specialist, your work directly impacts our participants' journey to achieving greater independence, confidence and quality of life. You’re the friendly guide, the problem-solver and the organiser who makes everything run smoothly so our clinicians can focus on delivering exceptional care.
It’s not just about the job, it’s about the experience.
Ready to make a difference?
Hit that ‘Apply Now’ button to get started on this exciting journey with us.
What makes you a great fit?
You’re someone who thrives in people-focused environments and takes pride in delivering excellent customer service. With your tech-savviness, strong organisational skills and love for ticking off tasks, you stay on top of everything. Whether communicating in writing or over the phone, you excel in clear and professional communication.
You enjoy the energy of a fast-paced environment and are always ready to take on new challenges. If you’ve had experience in admin, healthcare, or customer service, that’s a bonus! But don't worry, we're happy to provide training for the right person.
This is more than a desk job - it’s a chance to be part of something bigger! You’ll be the heart of our participant journey, setting the tone for the incredible services we provide.
At Better Rehab, we embrace diversity, inclusivity and welcome applicants from all backgrounds, identities, and abilities including neurodiverse individuals.
If you think you’d be great in this role but don’t meet every single requirement, we still encourage you to apply, we’d love to hear from you.
Learn more at www.betterrehab.com.au
Better Rehab was founded in 2017 to provide better support for people living with a disability, and to be a better place to work. Our five Values guide our direction and decisions. They have made Better Rehab what it is today and will be in the future. Through in-home, in-clinic and telehealth services, our passionate, skilled clinicians help people aged 0-65 in NSW, VIC, QLD, WA, SA, TAS and the ACT.
Better Rehab’s team of Allied Health Professionals develops and delivers personalised, proven Occupational Therapy, Speech Pathology, Physiotherapy, Exercise Physiology and Positive Behaviour Support services. Our collaborative, evidence-based approach delivers outstanding outcomes and makes a bigger difference for participants, family members, carers, referrers and staff.
