Vergence, LLC.

Intake Specialist

Vergence, LLC.  •  $23/hr  •  Indianapolis, IN (Onsite)  •  3 days ago
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Job Description

Pay: $23.00/hour

In this role you will:

  • Respond to online inquiries regarding the filing of complaints
  • Effectively interview potential Complainants
  • Analyze and summarize information received from online inquiries
  • Prepare investigative work case files for investigations
  • Send Notice of Complaints and interrogatories to relevant parties
  • Provide excellent customer service, via telephone and in person
  • Responsible for monthly reporting
  • Analyze and apply relevant laws to establish jurisdiction over cases for enforcement areas
  • May be responsible for drafting appropriate motions, including, but not limited to administrative dismissals and default orders
  • Research databases for correct contact information for relevant parties and witnesses
Vergence, LLC.

About Vergence, LLC.

Vergence is a Small Business 8a consulting firm based out of Indianapolis. We work with both Federal and Commercial entities. Our focus areas are Business Consulting and Technology Services.

Business Consulting are services include Process Improvement and Automation (RPA, BPM, Lean/SixSigma), Organization Change Management, Digital Strategy, Program/Project Management.

Technology Services we specialize in Custom Application Development, Data & Analytics, Robotics Process Automation (RPA), and Technology Solution Architecture.

Since we are a small consulting firm, we can focus the time and energy to understand your business problems and goals. We want to become trustworthy partners with you and not just another consulting firm. Your success is our success and we will work with you every day to prove it. This is how we are able to produce valuable solutions for your organization that actually solve your problems and produce value.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Indianapolis, Indiana
Year Founded
2011
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